BlogAgency Owner Articles
4 Tips to Ease Your Outsourcing Transition Pains
While outsourcing does present a significant up-side, it is important that agency leaders are able to understand how this solution can work for their organization.
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193 results in Agency Staff Articles or Coverage Article or Helpful Tips: For Hiring or Helpful Tips: For Leadership or Helpful Tips: For Onboarding · page 7 of 9
BlogAgency Owner Articles
While outsourcing does present a significant up-side, it is important that agency leaders are able to understand how this solution can work for their organization.
BlogAgency Owner Articles
While it can be easy to get carried away with massive lists of goals and to-do’s, it is important that there are steps taken to evaluate and select goals that will have the biggest impact.
BlogAgency Owner Articles
Any agency that has been through an Agency Management System conversion can quickly tell you that it never quite goes as planned.
BlogAgency Owner Articles
The traditional workweek in an insurance agency is quickly becoming a thing of the past. No longer is the 9-5, Monday – Friday the norm or the expectation.
BlogAgency Owner Articles
Using one or more of the various platforms can be a powerful way to increase exposure for your brand and reach a new audience of prospective clients.
BlogAgency Owner Articles
While there may be several responses to a job posting, not every potential hire is going to be the right hire for the agency.
BlogAgency Owner Articles
Finding a talented individual for your agency who also brings valuable insurance experience to the organization can feel like a huge win, especially in a competitive job market.
BlogAgency Owner Articles
Attracting and maintaining talent in insurance agencies has been a growing challenge in the industry over the last few years. Smaller agencies may feel they are at a disadvantage against larger brokers when it comes to both what they can offer for salaries and career growth opportunities.
BlogAgency Staff Articles
If anyone is finding that they are shouldering the majority of the work and not being fairly compensated for their efforts, it's only natural that they may start to feel underpaid and underappreciated.
BlogAgency Owner Articles
Your agency has a high performing producer bringing in quality business and meeting new business goals year after year. The problem is, there is a revolving door of Account Managers because of this producer’s behavior.
BlogAgency Staff Articles
Insurance is a massive industry and even if you focus on a specific niche, there is still an endless amount of information you can consume.
BlogAgency Owner Articles
Multitasking can have a significant impact on both efficiency and quality of work which can impact the quality of service clients are receiving.
BlogAgency Owner Articles
The top employees at an agency want to know what their career opportunities are within the company therefore, creating a program focused on the continued success of employees is essential to developing and retaining top performers.
BlogAgency Owner Articles
General education courses may serve a purpose for a while when agents are first beginning their careers and getting acclimated to the business, but the value of those types of courses will diminish over time. Once agents have learned the basics, it will be important to find the right commercial insurance producer training that will help them to truly develop in their sales role.
BlogAgency Owner Articles
Explore the best options for high-quality sales training for insurance agents, including Total CSR's own sales training for insurance agents program.
BlogAgency Owner Articles
General insurance education will work for certain phases of an insurance agent’s career. However, as agents develop in their role it is important to provide training that helps them continue to build knowledge within their area of focus.
GuidesAgency Owner Articles
When it is delivered effectively, it can help employees improve. However, done poorly, it can hurt future performance and progress towards goals.
BlogAgency Owner Articles
Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, race, and age.
BlogAgency Owner Articles
Individuals who approach their work and how it impacts the agency with curiosity play a significant role in advocating for growth and success in their role as well as the entire organization.
BlogAgency Owner Articles
Managing a crisis can be a tough and challenging time for everyone involved. A crisis will uncover aspects of your leadership skills that even you are not aware of or prepared for. While you can’t control a crisis, you can control how you respond to it.
BlogAgency Staff Articles
A Certified Insurance Service Representative (CISR) is a certification program for insurance agents who desire to provide the best kinds of customer service possible.
BlogAgency Staff Articles
A Certified Insurance Service Representative program is a certification program for insurance agents to provide the best kinds of customer service possible.
BlogAgency Staff Articles
Explore the Certified Insurance Service Representative (CISR) program at Total CSR. Enhance your insurance expertise with specialized courses and examinations, and earn a globally recognized designation to boost client trust and career growth.
BlogAgency Staff Articles
In this article, discover the benefits of earning a Certified Insurance Counselor (CIC) designation, plus what it is, and why it matters to your career.