Essential Resources & Blogs for Insurance Agency Success

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193 results in Agency Staff Articles or Coverage Article or Helpful Tips: For Hiring or Helpful Tips: For Leadership or Helpful Tips: For Onboarding · page 7 of 9

  • BlogAgency Owner Articles

    4 Tips to Ease Your Outsourcing Transition Pains

    While outsourcing does present a significant up-side, it is important that agency leaders are able to understand how this solution can work for their organization.

    Trenton Berry

  • BlogAgency Owner Articles

    5 Tips for Successfully Executing Agency Goals

    While it can be easy to get carried away with massive lists of goals and to-do’s, it is important that there are steps taken to evaluate and select goals that will have the biggest impact.

    Trenton Berry

  • BlogAgency Owner Articles

    5 Steps to Reduce Stress When Switching AMS

    Any agency that has been through an Agency Management System conversion can quickly tell you that it never quite goes as planned.

    Trenton Berry

  • BlogAgency Owner Articles

    The 4 Traits of Top Performing Employees

    While there may be several responses to a job posting, not every potential hire is going to be the right hire for the agency.

    Trenton Berry

  • BlogAgency Owner Articles

    How to Prevent a New Hire from Disrupting Your Culture

    Finding a talented individual for your agency who also brings valuable insurance experience to the organization can feel like a huge win, especially in a competitive job market.

    Trenton Berry

  • BlogAgency Owner Articles

    Help Your Agency Compete for Top Talent In Any Job Market

    Attracting and maintaining talent in insurance agencies has been a growing challenge in the industry over the last few years. Smaller agencies may feel they are at a disadvantage against larger brokers when it comes to both what they can offer for salaries and career growth opportunities.

    Trenton Berry

  • BlogAgency Staff Articles

    What Every Account Manager Should Do When Asking for a Raise

    If anyone is finding that they are shouldering the majority of the work and not being fairly compensated for their efforts, it's only natural that they may start to feel underpaid and underappreciated.

    Trenton Berry

  • BlogAgency Owner Articles

    Dealing with a Top Producer Driving Account Managers Away

    Your agency has a high performing producer bringing in quality business and meeting new business goals year after year. The problem is, there is a revolving door of Account Managers because of this producer’s behavior.

    Trenton Berry

  • BlogAgency Owner Articles

    Attract Top Talent with Career Roadmapping

    The top employees at an agency want to know what their career opportunities are within the company therefore, creating a program focused on the continued success of employees is essential to developing and retaining top performers.

    Trenton Berry

  • BlogAgency Owner Articles

    The Value of Commercial Insurance Producer Training

    General education courses may serve a purpose for a while when agents are first beginning their careers and getting acclimated to the business, but the value of those types of courses will diminish over time. Once agents have learned the basics, it will be important to find the right commercial insurance producer training that will help them to truly develop in their sales role.

    Trenton Berry

  • BlogAgency Owner Articles

    Sales Training for Insurance Agents

    Explore the best options for high-quality sales training for insurance agents, including Total CSR's own sales training for insurance agents program.

    Trenton Berry

  • BlogAgency Owner Articles

    What Are Commercial Insurance Courses?

    General insurance education will work for certain phases of an insurance agent’s career. However, as agents develop in their role it is important to provide training that helps them continue to build knowledge within their area of focus.

    Trenton Berry

  • GuidesAgency Owner Articles

    The Quick Guide to Delivering Meaningful Feedback

    When it is delivered effectively, it can help employees improve. However, done poorly, it can hurt future performance and progress towards goals.

    Trenton Berry

  • BlogAgency Owner Articles

    Bitterness is the Byproduct of a Dysfunctional Workplace Bias

    Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, race, and age.

    Trenton Berry

  • BlogAgency Owner Articles

    6 Reasons Why Curious People Make Great Agency Leaders

    Individuals who approach their work and how it impacts the agency with curiosity play a significant role in advocating for growth and success in their role as well as the entire organization.

    Trenton Berry

  • BlogAgency Owner Articles

    Effective Crisis Management for Agency Owners

    Managing a crisis can be a tough and challenging time for everyone involved. A crisis will uncover aspects of your leadership skills that even you are not aware of or prepared for. While you can’t control a crisis, you can control how you respond to it.

    Trenton Berry

  • BlogAgency Staff Articles

    What Is a Certified Insurance Service Representative?

    A Certified Insurance Service Representative (CISR) is a certification program for insurance agents who desire to provide the best kinds of customer service possible.

    Trenton Berry

  • BlogAgency Staff Articles

    What is the Certified Insurance Counselor Program?

    Explore the Certified Insurance Service Representative (CISR) program at Total CSR. Enhance your insurance expertise with specialized courses and examinations, and earn a globally recognized designation to boost client trust and career growth.

    Trenton Berry