The Insurance Industry’s

First and Only

Agency
Development
Platform

Hire smarter. Train faster. Amplify your growth.

Trusted by over 1,700 agencies!

Get Modern

These days, the average age of an insurance professional is 59 years old, and at least 25% of them are planning to retire within the next two years.

However, 90% of agencies still don’t have a formal training program to attract and support the new hires they desperately need.

Total CSR is modernizing hiring and training for the next insurance generation.

Provide Structure

Only 4% of Millenials and Gen Z job seekers are interested in the insurance industry, but 80% of them prefer a structured onboarding and training program when choosing their next career move.

You can attract these younger generation employees to your team with Total CSR, the only structured onboarding and training for insurance agencies.

"Culture eats strategy for breakfast."

– Peter Drucker

A structured onboarding process like ours, combined with the objective data you get from our hiring assessments, allows you to focus on building the ideal culture in your agency.

As you know, when building an insurance agency, culture is everything. If your team isn’t properly vetted, company culture will take a hit.

Save Time and Money

When you successfully train your new hires 95% faster with us, it saves you time and money. (Up to $10,000-$15,000 per hire!)

Our onboarding is faster, cheaper, and more effective than the stressful and expensive, traditional hiring and training process.

Enable Growth

We let you focus on what’s most important to you: growing your agency.

Our platform fully prepares CSRs on the processes, procedures, and coverage knowledge they need to complete their daily work in less than a month.

Regular on-the-job training can take as long as 2 years before a CSR is fully self-sufficient. It’s an inefficient use of your existing employees’ time.

Don’t let your growth train get derailed by training.

What People are Saying

We're Here to Make Your Life Easier

Over 1,400 agencies love saving time and money by training their new hires as well as their current, long-term employees with Total CSR. We’re committed to your agency’s success.

Founded by two brothers who run and operate a third generation, independent insurance agency, Total CSR was built BY agency owners, FOR agency owners. Like you!

Women training and onboarding at an insurance agency

Total CSR allows your new hires to become productive, contributing team members, faster. Finally, no more unstructured training that takes up your company’s valuable time.

Hire, Assess, Train, and Support
Your Insurance Agency Staff

Hire smarter. Train faster. Transform your agency.

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