Total CSR Changelog

A record of all the updates, tweaks and improvements we’ve made to Total CSR!

Here are the latest updates to the Total CSR platform.


  • New:
  • Tweak:
  • Fix:
  • Remove:
Version 2.02 – 2021 Quarter 2

New: Added “Downloads” dropdown option for Employees when clicking on their profile icon to download earned designations and course completion certificates

New: Added email notification for Employees to download earned designations and course completion certificates

New: Added “?” icon to main dashboard for quick support contact information

New: Added “Manage Account” dropdown option for Billing Contacts when clicking on their profile icon to view subscription details and/or update the payment method on file (only for credit card at this time)

New: Added the option of ACH payment method to the website checkout page

Fix: Added missing courses to Admin Train dashboard

Fix: Some legacy user completions were not properly recorded in Total CSR 2.0 platform

Fix: Default phone no longer set to previously added employee when adding multiple employees in the same session

Tweak: Default country has been set to “US” when adding a new employee

Tweak: Improved Admin “Train” dashboard UI for selection and completion states 

Tweak: Employees can no longer be terminated while in the middle of provision or deprovisioning state

Tweak: Updated provisioning and deprovisioning process and active seat counts to reduce the time for “swapping” of active employees for training by half

Tweak: Employees who have not accessed their Training Portal will now be deactivated after 60 days (was 30 days)

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