Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

The 4 Traits of Top Performing Employees

Agency Owner Articles, Helpful Tips: For Leadership

The job market in the insurance industry has been competitive for many years and continues to get more aggressive.  The pressure to bring new talent in is being felt at many agencies regardless of size or location.  And while there may be several responses to a job posting, not every potential hire is going to […]

Help Your Agency Compete for Top Talent In Any Job Market

Agency Owner Articles, Helpful Tips: For Hiring

What To Do When the Top Producer is Driving Account Managers Out

Agency Owner Articles, Helpful Tips: For Leadership

How Multitasking is Killing Efficiency And 3 Tips to Avoid It

Agency Owner Articles, Helpful Tips: For Employees, Helpful Tips: For Leadership

Attract Top Talent with Career Roadmapping

Agency Owner Articles, Helpful Tips: For Hiring

The Value of Commercial Insurance Producer Training

Agency Owner Articles, Helpful Tips: For Leadership

Sales Training for Insurance Agents

Agency Owner Articles, Helpful Tips: For Leadership

Whether you use our sales training for insurance agents’ program or not, we are committed to providing high quality, actionable content in our podcasts, YouTube channel, and blogs. Total CSR is a place for insurance agents to consume our insurance sales training content. Total CSR has podcasts where you can listen to interviews with highly […]

What Are Commercial Insurance Courses?

Agency Owner Articles, Helpful Tips: For Leadership

The Quick Guide to Delivering Meaningful Feedback

Agency Owner Articles, Helpful Tips: For Leadership

As a leader in your insurance agency, one of the critical parts of the job is providing feedback to employees. The skills required to give quality feedback can be among the most challenging to develop. When it is delivered effectively, negative and positive feedback can help employees improve. However, done poorly, it can hurt future […]

Bitterness is the Byproduct of a Dysfunctional Workplace Bias

Agency Owner Articles, Helpful Tips: For Leadership

Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, races, and ages. The problem that often arises is preconceived notions that employees carry with […]