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191 results in Agency Staff Articles or Helpful Tips: For Hiring or Helpful Tips: For Leadership or Helpful Tips: For Onboarding or Helpful Tips: For Training · page 7 of 8
BlogAgency Staff Articles
If anyone is finding that they are shouldering the majority of the work and not being fairly compensated for their efforts, it's only natural that they may start to feel underpaid and underappreciated.
BlogAgency Owner Articles
Your agency has a high performing producer bringing in quality business and meeting new business goals year after year. The problem is, there is a revolving door of Account Managers because of this producer’s behavior.
BlogAgency Staff Articles
Insurance is a massive industry and even if you focus on a specific niche, there is still an endless amount of information you can consume.
BlogAgency Owner Articles
Multitasking can have a significant impact on both efficiency and quality of work which can impact the quality of service clients are receiving.
GuidesAgency Owner Articles
In the past, in-person training worked well at most insurance agencies. However, with remote work on the rise over the past few years and a significant spike as a result of COVID-19, in-person training may no longer be the best option.
BlogAgency Owner Articles
The top employees at an agency want to know what their career opportunities are within the company therefore, creating a program focused on the continued success of employees is essential to developing and retaining top performers.
BlogAgency Owner Articles
General education courses may serve a purpose for a while when agents are first beginning their careers and getting acclimated to the business, but the value of those types of courses will diminish over time. Once agents have learned the basics, it will be important to find the right commercial insurance producer training that will help them to truly develop in their sales role.
BlogAgency Owner Articles
Explore the best options for high-quality sales training for insurance agents, including Total CSR's own sales training for insurance agents program.
BlogAgency Owner Articles
General insurance education will work for certain phases of an insurance agent’s career. However, as agents develop in their role it is important to provide training that helps them continue to build knowledge within their area of focus.
GuidesAgency Owner Articles
When it is delivered effectively, it can help employees improve. However, done poorly, it can hurt future performance and progress towards goals.
BlogAgency Owner Articles
Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, race, and age.
BlogAgency Owner Articles
Individuals who approach their work and how it impacts the agency with curiosity play a significant role in advocating for growth and success in their role as well as the entire organization.
BlogAgency Owner Articles
Managing a crisis can be a tough and challenging time for everyone involved. A crisis will uncover aspects of your leadership skills that even you are not aware of or prepared for. While you can’t control a crisis, you can control how you respond to it.
BlogAgency Owner Articles
While general education is suitable for licensing, specified learning opportunities are important to properly educate agents in the lines of business they will be working in. Continuing education can be secured in a traditional classroom setting or through online courses.
BlogAgency Owner Articles
Learn here about options for commercial insurance training for yourself or your staff, whether you are an owner, manager or employee at an insurance agency.
BlogAgency Staff Articles
A Certified Insurance Service Representative (CISR) is a certification program for insurance agents who desire to provide the best kinds of customer service possible.
BlogAgency Staff Articles
A Certified Insurance Service Representative program is a certification program for insurance agents to provide the best kinds of customer service possible.
BlogAgency Staff Articles
Explore the Certified Insurance Service Representative (CISR) program at Total CSR. Enhance your insurance expertise with specialized courses and examinations, and earn a globally recognized designation to boost client trust and career growth.
BlogAgency Staff Articles
In this article, discover the benefits of earning a Certified Insurance Counselor (CIC) designation, plus what it is, and why it matters to your career.
BlogAgency Owner Articles
Transform agency setbacks into growth opportunities by embracing transparency, objectively analyzing failures, and continuously refining processes.
BlogAgency Owner Articles
Discover actionable strategies to bridge the gender gap in your insurance agency: assess your agency culture, embrace diverse leadership qualities, and actively support and promote high-achieving women.
BlogAgency Owner Articles
Equip your insurance agency to navigate crises effectively by identifying stressors, fostering focus, enhancing skills, and promoting adaptability.
BlogAgency Owner Articles
Effectively manage a multi-generational insurance agency by fostering a growth mindset, promoting collaboration, and personalizing the employee experience to leverage the strengths of diverse age groups.
BlogAgency Owner Articles
Lead your insurance agency through uncertainty by defining a clear purpose, setting actionable goals, and remaining adaptable to change. These strategies help overcome fear and drive success.
