BlogAgency Owner Articles
The 4 Traits of Top Performing Employees
While there may be several responses to a job posting, not every potential hire is going to be the right hire for the agency.
Essential Resources & Blogs for Insurance Agency Success
Get helpful resources, guides, content, and podcasts on insurance, agency ownership, and more by visiting our insurance agency blog and resource center.
155 results in Agency Staff Articles or Helpful Tips: For Leadership · page 6 of 7
BlogAgency Staff Articles
What Every Account Manager Should Do When Asking for a Raise
If anyone is finding that they are shouldering the majority of the work and not being fairly compensated for their efforts, it's only natural that they may start to feel underpaid and underappreciated.
BlogAgency Owner Articles
Dealing with a Top Producer Driving Account Managers Away
Your agency has a high performing producer bringing in quality business and meeting new business goals year after year. The problem is, there is a revolving door of Account Managers because of this producer’s behavior.
BlogAgency Staff Articles
What Every Agent Needs to Know about Insurance Education
Insurance is a massive industry and even if you focus on a specific niche, there is still an endless amount of information you can consume.
BlogAgency Owner Articles
How Multitasking is Killing Efficiency And 3 Tips to Avoid It
Multitasking can have a significant impact on both efficiency and quality of work which can impact the quality of service clients are receiving.
BlogAgency Owner Articles
The Value of Commercial Insurance Producer Training
General education courses may serve a purpose for a while when agents are first beginning their careers and getting acclimated to the business, but the value of those types of courses will diminish over time. Once agents have learned the basics, it will be important to find the right commercial insurance producer training that will help them to truly develop in their sales role.
BlogAgency Owner Articles
Sales Training for Insurance Agents
Explore the best options for high-quality sales training for insurance agents, including Total CSR's own sales training for insurance agents program.
BlogAgency Owner Articles
What Are Commercial Insurance Courses?
General insurance education will work for certain phases of an insurance agent’s career. However, as agents develop in their role it is important to provide training that helps them continue to build knowledge within their area of focus.
GuidesAgency Owner Articles
The Quick Guide to Delivering Meaningful Feedback
When it is delivered effectively, it can help employees improve. However, done poorly, it can hurt future performance and progress towards goals.
BlogAgency Owner Articles
Bitterness is the Byproduct of a Dysfunctional Workplace Bias
Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, race, and age.
BlogAgency Owner Articles
6 Reasons Why Curious People Make Great Agency Leaders
Individuals who approach their work and how it impacts the agency with curiosity play a significant role in advocating for growth and success in their role as well as the entire organization.
BlogAgency Owner Articles
Effective Crisis Management for Agency Owners
Managing a crisis can be a tough and challenging time for everyone involved. A crisis will uncover aspects of your leadership skills that even you are not aware of or prepared for. While you can’t control a crisis, you can control how you respond to it.
BlogAgency Staff Articles
What Is a Certified Insurance Service Representative?
A Certified Insurance Service Representative (CISR) is a certification program for insurance agents who desire to provide the best kinds of customer service possible.
BlogAgency Staff Articles
What is the Certified Insurance Service Representative Program?
A Certified Insurance Service Representative program is a certification program for insurance agents to provide the best kinds of customer service possible.
BlogAgency Staff Articles
What is the Certified Insurance Counselor Program?
Explore the Certified Insurance Service Representative (CISR) program at Total CSR. Enhance your insurance expertise with specialized courses and examinations, and earn a globally recognized designation to boost client trust and career growth.
BlogAgency Staff Articles
What Is a Certified Insurance Counselor Designation And Why Is It Important?
In this article, discover the benefits of earning a Certified Insurance Counselor (CIC) designation, plus what it is, and why it matters to your career.
BlogAgency Owner Articles
Using your Agency's Past Failure to Drive Future Success
Transform agency setbacks into growth opportunities by embracing transparency, objectively analyzing failures, and continuously refining processes.
BlogAgency Owner Articles
Bridging the Gender Gap in Your Agency
Discover actionable strategies to bridge the gender gap in your insurance agency: assess your agency culture, embrace diverse leadership qualities, and actively support and promote high-achieving women.
BlogAgency Owner Articles
Managing Employees Through a Crisis
Equip your insurance agency to navigate crises effectively by identifying stressors, fostering focus, enhancing skills, and promoting adaptability.
BlogAgency Owner Articles
Successfully Managing a Multi-Generational Agency
Effectively manage a multi-generational insurance agency by fostering a growth mindset, promoting collaboration, and personalizing the employee experience to leverage the strengths of diverse age groups.
BlogAgency Owner Articles
Leading Through Uncertainty in Agency Leadership
Lead your insurance agency through uncertainty by defining a clear purpose, setting actionable goals, and remaining adaptable to change. These strategies help overcome fear and drive success.
BlogAgency Owner Articles
Effective Change Management For Insurance Agencies
Learn effective strategies for managing change in insurance agencies: promote positive leadership, provide clarity, maintain open dialogue, and ensure consistent communication to navigate transitions smoothly.
BlogAgency Owner Articles
3 Ways to Help Employees Avoid Job Burnout
Discover three practical strategies to prevent employee burnout in insurance agencies: clarify roles, manage workloads, and enhance communication. Learn how these steps can boost morale and reduce turnover.
BlogAgency Owner Articles
4 Strategies to Help Your Agency Navigate COVID-19
Discover four essential strategies to help your insurance agency navigate the challenges of COVID-19: fostering empathy, educating your team, enabling remote work, and maintaining connectivity. Implement these approaches to ensure resilience and continued service during uncertain times
