BlogAgency Owner Articles
What is CISR Designation and Why it is Important?
Certified Insurance Service Representative (CISR) is a certification/designation program for insurance agents who want to provide the best customer service.
Essential Resources & Blogs for Insurance Agency Success
Get helpful resources, guides, content, and podcasts on insurance, agency ownership, and more by visiting our insurance agency blog and resource center.
170 results in Agency Owner Articles or Helpful Tips: For Employees or Helpful Tips: For Leadership or Helpful Tips: For Onboarding · page 2 of 8
BlogAgency Staff Articles
The Role of an Insurance Account Manager: Responsibilities, Skills, and Career Insights
Explore the role of an insurance account manager, including key responsibilities, essential skills, and career growth opportunities.
BlogAgency Owner Articles
Understanding the CG 2404 Endorsement
Learn how the CG 2404 endorsement impacts liability and contract compliance. Understand its benefits, risks, and key misconceptions.
GuidesAgency Staff Articles
How to Complete the Acord 130 for Insurance: Step-by-Step Guide + Fillable Form
The Acord 130 form (or Workers Compensation Application) captures policy information specific to worker's compensation. Learn how to complete it here.
GuidesAgency Staff Articles
How to Complete the Acord 125
The Acord 125 form, or Commercial Insurance Application, is used to record general client information. Learn how to complete the form here.
BlogHelpful Tips: For Employees
What's the Difference Between an Occurrence vs Claims Made Form?
Understand occurrence vs. claims-made insurance forms with practical insights for professionals in medical malpractice and liability coverage decisions.
GuidesAgency Staff Articles
How to Complete the Acord 126 for Insurance
Learn How to Complete the Acord 126 Form with our comprehensive step-by-step guide. Understand the submission process for general liability
GuidesAgency Staff Articles
ACORD 163 Form: Your Guide to Commercial Auto Insurance
Learn how the ACORD 163 simplifies commercial auto driver info. Discover key tips, streamline your process, and start mastering ACORD 163 today!
GuidesAgency Staff Articles
How to Complete the ACORD 129 Form
Learn how the Acord 129 Vehicle Schedule Form organizes essential auto insurance details. Explore key steps for properly completing this document.
GuidesAgency Staff Articles
How to Complete the Acord 27 – Certificate of Insurance
Discover how to complete the ACORD 27 certificate of insurance for property coverage. Master essential details now—read on for expert tips! Get started now!
PodcastsAgency Owner Articles
Total CSR Case Study: From Food Service to Insurance in 30 Days
Discover how Total CSR's training program enabled Lei, a new account manager at Goodman Insurance, to transition from food service to insurance in under 30 days, outperforming industry veterans.
PodcastsAgency Owner Articles
How Can Small Agencies Attract Talent on a Smaller Budget?
Discover effective strategies for small insurance agencies to attract top talent without a large budget: emphasize company culture, offer flexible work options, and provide clear career advancement paths.
PodcastsAgency Owner Articles
How to Prevent Top Producers from Causing Agency Turnover
Learn strategies to prevent top producers from causing turnover issues in your insurance agency: establish clear expectations, foster transparency, and promote collaboration to maintain a healthy team dynamic.
PodcastsAgency Owner Articles
New Hire's Talks About Old Agency Impacting Morale
Addressing a new hire's constant comparisons to their previous agency is crucial to maintaining team morale. Implementing structured onboarding, setting clear expectations, and fostering open communication can help integrate the new employee effectively and preserve a positive work environment.
PodcastsAgency Staff Articles
What to Do When a System Conversion Fails to Go as Planned
When an insurance agency's system conversion doesn't go as planned, it's crucial to address the issues promptly. Implementing a structured response plan, including data validation, staff training, and vendor collaboration, can help mitigate risks and ensure a smoother transition.
PodcastsAgency Owner Articles
Do Professional Designations Really Matter?
Explore the significance of professional designations in the insurance industry: understand their role in enhancing credibility, career advancement, and client trust.
PodcastsAgency Owner Articles
Paying the SIR on an E&O Claim Caused by My Account Manager
Understand the implications of paying the Self-Insured Retention (SIR) on an Errors & Omissions (E&O) claim caused by your account manager. Explore industry practices and considerations in this insightful discussion.
PodcastsAgency Staff Articles
Balancing New Business and Quote-to-Bind Ratio
https://totalcsr.com/insurance-agency-blog/a-producer-tries-to-find-the-balance-between-new-business-activity-and-quote-to-bind-ratio/
PodcastsAgency Owner Articles
What To Do When Processes and Personalities Don’t Mix
When agency processes clash with individual personalities, it's essential to streamline workflows and appreciate diverse strengths. Implementing structured procedures and fostering mutual respect can enhance team cohesion and efficiency.
PodcastsAgency Owner Articles
The Struggle to Understand AMS Reports
Agency leaders often face challenges in interpreting complex reports from their Agency Management System (AMS). This episode explores strategies to translate data into actionable insights and discusses the importance of standardized access across the team.
PodcastsAgency Staff Articles
Finding Prospects When Traditional Methods Fail
Explore innovative prospecting strategies for insurance agencies beyond traditional methods. Learn how to leverage digital tools, partnerships, and niche marketing to effectively find new clients.
PodcastsAgency Owner Articles
How Do I Prepare for Opening My Own Agency?
Discover expert insights on transitioning from agency employee to owner. Learn about essential tools, resources, and strategies to successfully launch your own insurance agency.
PodcastsAgency Owner Articles
Telling an Employee They Need Deodorant
Learn how to address body odor issues with employees respectfully while maintaining a professional workplace.
PodcastsAgency Staff Articles
How to Convince Your Agency for a Bigger Marketing Budget?
Learn how to effectively advocate for a larger marketing budget in your insurance agency. This guide offers strategies to present data-driven arguments and align marketing goals with business objectives.
