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Articles, podcasts, videos, and industry guides to support
you and your insurance agency
Agency Owner Articles, Helpful Tips: For Training
In the past, in-person training worked well at most insurance agencies. However, with remote work on the rise over the past few years and a significant spike as a result of COVID-19, in-person training may no longer be the best option. Regardless of location, employees will still need training. How can agencies accommodate this […]
Agency Owner Articles, Helpful Tips: For Leadership
Agency Owner Articles, Helpful Tips: For Leadership
Whether you use our sales training for insurance agents’ program or not, we are committed to providing high quality, actionable content in our podcasts, YouTube channel, and blogs. Total CSR is a place for insurance agents to consume our insurance sales training content. Total CSR has podcasts where you can listen to interviews with highly […]
Agency Owner Articles, Helpful Tips: For Leadership
Agency Owner Articles, Helpful Tips: For Leadership
As a leader in your insurance agency, one of the critical parts of the job is providing feedback to employees. The skills required to give quality feedback can be among the most challenging to develop. When it is delivered effectively, negative and positive feedback can help employees improve. However, done poorly, it can hurt future […]
Agency Owner Articles, Helpful Tips: For Leadership
Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, races, and ages. The problem that often arises is preconceived notions that employees carry with […]
Agency Owner Articles, Helpful Tips: For Leadership
The insurance industry is continuously changing and becoming more competitive daily. Insurance agencies must be prepared to respond to these challenges and adapt to a quickly shifting environment to continue being successful. To do this, an emphasis on innovation and flexibility is crucial. Individuals who approach their work and how it impacts the agency […]
Agency Owner Articles, Helpful Tips: For Leadership
Owning and operating an insurance agency will present many rewards and challenges. Whether you are in the business for a few years or fifty years, there is a good chance you will have to lead your team through a crisis. Managing a crisis can be a tough and challenging time for everyone involved. A crisis […]
Agency Owner Articles, Helpful Tips: For Training
Agency Owner Articles, Helpful Tips: For Training