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Articles, podcasts, videos, and industry guides to support
you and your insurance agency
Agency Staff Articles, Helpful Tips: For Employees
In this episode, Justin and Jordan Goodman of Total CSR discuss how to hold effective meetings, and how to handle unethical behavior by your insurance agency coworkers. Cocktails: Justin tries a Skinny Jalapeno Margarita Part 1: An employee wants to know what to do when a co-worker confides in them about unethical behavior Part 2: […]
Agency Owner Articles, Helpful Tips: For Leadership
In this episode, Justin & Jordan chat about creating employee accountability when it comes to declining performance while providing numerous suggestions on giving new life to a tired office space. Beverage of Choice: Bulleit on the Rocks Part 1: Strong leadership is required when it comes to challenging conversations with employees. Part 2: What options […]
Agency Owner Articles
In this episode, Justin and Jordan talk about best practices when managing a remote workforce and how agents can continue successfully prospecting by providing valuable information to potential customers. Beverage of Choice: Old Fashioned with a Twist Part 1: How do you know what employees are up to in a remote work environment? Part 2: […]
Agency Staff Articles, Helpful Tips: For Employees
In this episode, Justin and Jordan debate whether focusing on a specific niche can be a winning strategy for producers as more and more businesses shut down as a result of the pandemic. They also share how lessons learned in 2008 have helped them prepare for another recession. Beverage: Tequila Esperanto Seleccion Añejo Part 1: […]
Agency Owner Articles, Helpful Tips: For Leadership
In this episode, Justin and Jordan discuss the challenges insurance agencies, as well as other businesses, are facing as they weather the financial complications caused by Coronavirus. The guys also make predictions about the effect Coronavirus will have on the insurance industry. Beverage: Tequila Esperanto Seleccion Añejo Part 1: How can agency employees find job […]