Essential Resources & Blogs for Insurance Agency Success

The Value of Commercial Insurance Producer Training

Agency Owner Articles, Helpful Tips: For Leadership

Sales Training for Insurance Agents

Agency Owner Articles, Helpful Tips: For Leadership

Whether you use our sales training for insurance agents’ program or not, we are committed to providing high quality, actionable content in our podcasts, YouTube channel, and blogs. Total CSR is a place for insurance agents to consume our insurance sales training content. Total CSR has podcasts where you can listen to interviews with highly […]

What Are Commercial Insurance Courses?

Agency Owner Articles, Helpful Tips: For Leadership

The Quick Guide to Delivering Meaningful Feedback

Agency Owner Articles, Helpful Tips: For Leadership

As a leader in your insurance agency, one of the critical parts of the job is providing feedback to employees. The skills required to give quality feedback can be among the most challenging to develop. When it is delivered effectively, negative and positive feedback can help employees improve. However, done poorly, it can hurt future […]

Bitterness is the Byproduct of a Dysfunctional Workplace Bias

Agency Owner Articles, Helpful Tips: For Leadership

Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, races, and ages. The problem that often arises is preconceived notions that employees carry with […]

6 Reasons Why Curious People Make Great Agency Leaders

Agency Owner Articles, Helpful Tips: For Leadership

The insurance industry is continuously changing and becoming more competitive daily. Insurance agencies must be prepared to respond to these challenges and adapt to a quickly shifting environment to continue being successful. To do this, an emphasis on innovation and flexibility is crucial.   Individuals who approach their work and how it impacts the agency […]

Effective Crisis Management for Agency Owners

Agency Owner Articles, Helpful Tips: For Leadership

Owning and operating an insurance agency will present many rewards and challenges. Whether you are in the business for a few years or fifty years, there is a good chance you will have to lead your team through a crisis. Managing a crisis can be a tough and challenging time for everyone involved. A crisis […]

Commercial Insurance Classes Online

Agency Owner Articles, Helpful Tips: For Training

Commercial Insurance Agent Training

Agency Owner Articles, Helpful Tips: For Training

Using your Agency’s Past Failure to Drive Future Success

Agency Owner Articles, Helpful Tips: For Leadership

Failure is not necessarily a comfortable thing to think about.  However, missteps and setbacks are inevitable when leading an agency. Failure can cause stagnation or be used as fuel to drive future success in your agency.  It comes down to leadership and your ability to recognize how you can leverage failure and lead your agency through […]