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214 results in Agency Owner Articles or Agency Staff Articles or Helpful Tips: For Employees or Helpful Tips: For Leadership or Helpful Tips: For Training · page 9 of 9
BlogAgency Owner Articles
Discover four essential strategies to help your insurance agency navigate the challenges of COVID-19: fostering empathy, educating your team, enabling remote work, and maintaining connectivity. Implement these approaches to ensure resilience and continued service during uncertain times
BlogAgency Owner Articles
Empathy, responsibility, and transparency are essential principles for fostering customer loyalty. By integrating these values into your agency's culture, you can build lasting relationships and enhance client retention.
BlogAgency Staff Articles
Combat winter burnout by embracing Total CSR's training solutions, designed to enhance employee engagement and performance during seasonal downtimes.
GuidesAgency Owner Articles
Discover seven proven strategies top insurance agencies use to build a positive workplace culture that reduces turnover: from regular employee recognition to fostering emotional safety and work-life balance.
BlogAgency Owner Articles
Mentorship is crucial at every stage of an insurance career. It provides guidance, support, and growth opportunities, benefiting both new hires and seasoned professionals.
BlogHelpful Tips: For Employees
Admitted insurance companies are licensed and regulated by state authorities, offering consumer protections like access to state guaranty funds. Non-admitted insurers, or surplus lines carriers, provide coverage for high-risk or unique needs but lack state-backed protections.
BlogAgency Owner Articles
Join industry leaders at InsureTech Connect (ITC) 2025 in Las Vegas to explore cutting-edge insurance innovations, network with experts, and discover transformative solutions shaping the future of insurance.
BlogAgency Owner Articles
Enhance your insurance career with the Certified Insurance Service Representative (CISR) program. This nationally recognized designation equips professionals with in-depth knowledge of personal and commercial lines, risk management, and customer service. Earn the CISR by completing five out of nine specialized courses and exams within three years. Stay current with annual updates to maintain your expertise.
BlogAgency Owner Articles
Learn how to foster a compassionate work environment by deploying empathy: understand diverse employee needs, accommodate work-life balance, and support personal commitments for a more engaged and loyal team.
BlogAgency Staff Articles
Many agencies have a portion of their client base performing construction operations, and while the premium and resulting commissions can be good for the agency, there are several exclusions involved that can potentially leave a client high and dry when a claim arises.
BlogAgency Owner Articles
Practitioners have an advantage over regular managers when it comes to leadership. Having worked in the trenches yourself makes it easier to lead a team
BlogAgency Owner Articles
Implement a structured 30-60-90 day trial period for new hires in your insurance agency to ensure cultural fit, provide clear expectations, and facilitate smooth integration, enhancing long-term retention and performance.
BlogAgency Owner Articles
Employee turnover can cost up to 150% of an employee's annual salary, considering recruitment, training, and lost productivity. Implementing effective retention strategies can significantly reduce these expenses.
BlogAgency Owner Articles
Employers are facing significant soft skills gaps, particularly in communication, business acumen, and customer service. Approximately 71% of frontline employees lack these essential skills, despite 75% of employers believing they provide adequate development programs.
BlogAgency Owner Articles
Millennial business owners are prioritizing empathy in the workplace, emphasizing employee well-being and fostering a culture of care. Studies show that 66% of millennial-owned small businesses focus on creating a supportive environment, leading to increased employee loyalty and productivity.
BlogAgency Owner Articles
The first 90 days are crucial for new hires. A structured onboarding process that includes clear expectations, proper training, and regular feedback can significantly reduce early turnover and enhance employee engagement.
BlogAgency Owner Articles
Learn how to handle employee terminations with empathy and respect, ensuring a compassionate approach that maintains your agency's integrity and supports the affected individual.
BlogAgency Owner Articles
Foster a culture of engagement by actively seeking and acting upon employee feedback. Focus on areas like professional development, benefits, diversity, flexibility, and leadership to enhance retention and performance.
BlogAgency Owner Articles
Implement a structured onboarding process that covers company culture, rules, collaboration, competencies, and performance. Utilize training sessions, team meetings, and one-on-one discussions to integrate new hires effectively, leading to higher engagement and productivity.
BlogAgency Owner Articles
Integrate technology into your insurance agency's employee framework to enhance recruitment, onboarding, performance management, and continuous learning, ensuring a competitive edge in the evolving market.
BlogAgency Owner Articles
Implement a strategic onboarding process that extends beyond orientation: define clear roles, integrate compliance training meaningfully, and establish milestones to support new hires and enhance long-term success.
BlogAgency Owner Articles
Implement a structured new hire framework in your insurance agency by providing comprehensive orientation, clear organizational information, regular check-ins, and opportunities for personal connections to enhance employee integration and engagement.
