How Does an Agency Shift for Success During a Pandemic?

Table of Contents

In this episode, Justin and Jordan talk about best practices when managing a remote workforce and how agents can continue successfully prospecting by providing valuable information to potential customers.

Beverage of Choice: Old Fashioned with a Twist

Part 1: How do you know what employees are up to in a remote work environment?

Part 2: How and why agents should continue adding value and building relationships with prospects.

Picture of Justin Goodman
Justin Goodman

With two decades of experience in the insurance industry, Justin is the co-founder and CEO of Total CSR and the co-founder and Managing Director of Project 55. By the age of 29, Risk and Insurance Magazine recognized him as one of the nation’s top five construction insurance experts. He has also been named to Insurance Business Magazine’s Hot 100 and was most recently honored as the 2024 Insurance Journal Agent of the Year.

Through his leadership at Total CSR, Justin has trained over 50,000 CSRs, account managers, and producers, driven by his passion for developing the next generation of insurance professionals. When not spending time with his family, he dedicates his free time to speaking at industry events and advising agency owners across the country.