Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

Essential insurance agency software Solutions in 2025

Agency Owner Articles, Agency Staff Articles

What to Look for in Insurance Agency Solutions The insurance industry has seen major digital shifts recently, with cutting-edge insurance agency management systems becoming a key advantage for successful firms. As we move through 2025, agencies using robust insurance agency management software are gaining a significant edge over rivals that are still stuck with outdated […]

The Complete Guide to Insurance Loss Run Reports

Agency Staff Articles, Coverage Article

Understanding the Importance of a Loss Run Report​ Insurance professionals frequently express frustration when navigating loss run reports, dealing with delays, unclear data, and the challenge of clearly conveying essential loss history to stakeholders. Executives and account managers, especially those who train new employees, understand that overlooked details in these reports significantly impact coverage decisions, […]

Certificates of Insurance – Why You Need to use Templates

Agency Staff Articles, Helpful Tips: For Training

Certificates of Insurance – The Template Approach Insurance professionals frequently field requests from clients, business partners, and vendors looking for proof of coverage. An insurance certificate, usually completed on an ACORD 25 form, offers a straightforward way to satisfy these requests quickly. By using this clear, standardized approach, teams can reduce errors and ease the […]

What to Look for in CE Courses for Insurance Agents

Agency Staff Articles, Helpful Tips: For Training

Importance of Choosing the Right Insurance CE Courses Continuing education for insurance agents, known commonly as insurance continuing education (CE) courses, plays a pivotal role in an agent’s professional development, client service excellence, and regulatory compliance. Choosing the right insurance education courses can significantly influence an agent’s competitiveness and industry knowledge. This article highlights crucial […]

What Is a Blanket Insurance Policy? An In-Depth Overview

Agency Staff Articles, Coverage Article

A Blanket insurance policy is an arrangement that covers multiple assets or properties under a single limit. It has become especially popular among businesses and individuals looking for a unified plan that offers broader protection. Risk managers often choose this strategy to consolidate oversight across various holdings—such as car dealerships, country clubs, or agricultural properties—so […]

What’s the Difference Between DP1 and DP3 Policies?

Agency Staff Articles, Coverage Article

When insuring rental properties or vacant homes, understanding the differences between various dwelling fire policies is essential. Two popular options are DP1 and DP3 policies, also known as Dwelling Fire Form 1 and Dwelling Fire Form 3. Both dwelling fire policies serve non-owner-occupied properties, yet they provide significantly different coverage levels. This guide will clarify […]

What Is the Duty to Defend in Insurance?

Agency Staff Articles, Coverage Article

Understanding Duty to Defend Insurance Duty to defend insurance serves as a critical shield for policyholders facing potential legal battles. At its core, this protection addresses an insurer’s responsibility to handle legal defense when claims emerge under a covered policy. Many individuals and businesses with liability insurance count on this safeguard when confronting expensive litigation. […]

Commercial Insurance Classes Education: Enhance Your Expertise Today

Agency Owner Articles, Helpful Tips: For Training

Commercial Insurance Education: Enhancing Your Agency’s Expertise Whether you’re an owner, manager, or employee at an insurance agency, having access to a course for insurance is essential, whether for yourself or your staff. General insurance education is great for new agents during the initial licensing phase, but specialized training is crucial for developing expertise in […]

What is CISR Designation and Why it is Important?

Agency Owner Articles, Agency Staff Articles, Helpful Tips: For Training

Understanding the Certified Insurance Service Representative (CISR) Designation The Certified Insurance Service Representative (CISR) designation is a widely recognized certification in the insurance industry. Offered by the CISR National Alliance, it is designed to provide insurance professionals with a structured approach to learning about coverage, risk management, and customer service. The CISR program helps agents […]

The Role of an Insurance Account Manager: Responsibilities, Skills, and Career Insights

Agency Staff Articles, Helpful Tips: For Onboarding

Understanding the Role of an Insurance Account Manager Image depicting the meaning of what an account manager does An insurance account manager, sometimes referred to as a CSR (insurance customer service representative), insurance account coordinator, or insurance relationship manager, plays a crucial role in maintaining strong client relationships and ensuring policyholders receive the service they […]