Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

What Every Account Manager Should Do When Asking for a Raise

Agency Staff Articles, Helpful Tips: For Employees

There can often be tension between account managers and producers.  This can be caused by a combination of workloads and wage disparity between the two roles.   If anyone is finding that they are shouldering the majority of the work and not being fairly compensated for their efforts, it’s only natural that they may start […]

What To Do When the Top Producer is Driving Account Managers Out

Agency Owner Articles, Helpful Tips: For Leadership

What Every Agent Needs to Know about Insurance Education

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Training

How Multitasking is Killing Efficiency And 3 Tips to Avoid It

Agency Owner Articles, Helpful Tips: For Employees, Helpful Tips: For Leadership

Attract Top Talent with Career Roadmapping

Agency Owner Articles, Helpful Tips: For Hiring

3 Quick Tips for Engaging and Retaining Customers

Agency Owner Articles, Helpful Tips: For Employees

The Value of Commercial Insurance Producer Training

Agency Owner Articles, Helpful Tips: For Leadership

Sales Training for Insurance Agents

Agency Owner Articles, Helpful Tips: For Leadership

Whether you use our sales training for insurance agents’ program or not, we are committed to providing high quality, actionable content in our podcasts, YouTube channel, and blogs. Total CSR is a place for insurance agents to consume our insurance sales training content. Total CSR has podcasts where you can listen to interviews with highly […]

What Are Commercial Insurance Courses?

Agency Owner Articles, Helpful Tips: For Leadership

Bitterness is the Byproduct of a Dysfunctional Workplace Bias

Agency Owner Articles, Helpful Tips: For Leadership

Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, races, and ages. The problem that often arises is preconceived notions that employees carry with […]