BlogAgency Owner Articles
Using your Agency's Past Failure to Drive Future Success
Transform agency setbacks into growth opportunities by embracing transparency, objectively analyzing failures, and continuously refining processes.
Essential Resources & Blogs for Insurance Agency Success
Get helpful resources, guides, content, and podcasts on insurance, agency ownership, and more by visiting our insurance agency blog and resource center.
193 results in Agency Staff Articles or Coverage Article or Helpful Tips: For Hiring or Helpful Tips: For Leadership or Helpful Tips: For Onboarding · page 8 of 9
BlogAgency Owner Articles
Bridging the Gender Gap in Your Agency
Discover actionable strategies to bridge the gender gap in your insurance agency: assess your agency culture, embrace diverse leadership qualities, and actively support and promote high-achieving women.
BlogAgency Owner Articles
Managing Employees Through a Crisis
Equip your insurance agency to navigate crises effectively by identifying stressors, fostering focus, enhancing skills, and promoting adaptability.
BlogAgency Owner Articles
Successfully Managing a Multi-Generational Agency
Effectively manage a multi-generational insurance agency by fostering a growth mindset, promoting collaboration, and personalizing the employee experience to leverage the strengths of diverse age groups.
BlogAgency Owner Articles
Leading Through Uncertainty in Agency Leadership
Lead your insurance agency through uncertainty by defining a clear purpose, setting actionable goals, and remaining adaptable to change. These strategies help overcome fear and drive success.
BlogAgency Owner Articles
Effective Change Management For Insurance Agencies
Learn effective strategies for managing change in insurance agencies: promote positive leadership, provide clarity, maintain open dialogue, and ensure consistent communication to navigate transitions smoothly.
BlogAgency Owner Articles
3 Ways to Help Employees Avoid Job Burnout
Discover three practical strategies to prevent employee burnout in insurance agencies: clarify roles, manage workloads, and enhance communication. Learn how these steps can boost morale and reduce turnover.
BlogAgency Owner Articles
4 Strategies to Help Your Agency Navigate COVID-19
Discover four essential strategies to help your insurance agency navigate the challenges of COVID-19: fostering empathy, educating your team, enabling remote work, and maintaining connectivity. Implement these approaches to ensure resilience and continued service during uncertain times
BlogAgency Staff Articles
Winter Got You Down?
Combat winter burnout by embracing Total CSR's training solutions, designed to enhance employee engagement and performance during seasonal downtimes.
GuidesAgency Owner Articles
7 Ways Top Agencies Leverage Culture to Fight Turnover Problems
Discover seven proven strategies top insurance agencies use to build a positive workplace culture that reduces turnover: from regular employee recognition to fostering emotional safety and work-life balance.
BlogAgency Owner Articles
Mentors: Invaluable to All Stages of an Insurance Career
Mentorship is crucial at every stage of an insurance career. It provides guidance, support, and growth opportunities, benefiting both new hires and seasoned professionals.
BlogAgency Owner Articles
Improve Your Onboarding Program with These 2 Changes
Enhance your insurance career with the Certified Insurance Service Representative (CISR) program. This nationally recognized designation equips professionals with in-depth knowledge of personal and commercial lines, risk management, and customer service. Earn the CISR by completing five out of nine specialized courses and exams within three years. Stay current with annual updates to maintain your expertise.
BlogAgency Owner Articles
When in Doubt Deploy Empathy
Learn how to foster a compassionate work environment by deploying empathy: understand diverse employee needs, accommodate work-life balance, and support personal commitments for a more engaged and loyal team.
BlogAgency Staff Articles
3 Overlooked GL Endorsements for Contractors
Many agencies have a portion of their client base performing construction operations, and while the premium and resulting commissions can be good for the agency, there are several exclusions involved that can potentially leave a client high and dry when a claim arises.
BlogAgency Owner Articles
Why Practitioners Make the Best Leaders in Insurance Agencies
Practitioners have an advantage over regular managers when it comes to leadership. Having worked in the trenches yourself makes it easier to lead a team
BlogAgency Owner Articles
Make the Most of New Hire Trial Periods
Implement a structured 30-60-90 day trial period for new hires in your insurance agency to ensure cultural fit, provide clear expectations, and facilitate smooth integration, enhancing long-term retention and performance.
BlogAgency Owner Articles
The High Costs of Turnover
Employee turnover can cost up to 150% of an employee's annual salary, considering recruitment, training, and lost productivity. Implementing effective retention strategies can significantly reduce these expenses.
BlogAgency Owner Articles
The Power of Empathy: How Millennial Owners Are Succeeding
Millennial business owners are prioritizing empathy in the workplace, emphasizing employee well-being and fostering a culture of care. Studies show that 66% of millennial-owned small businesses focus on creating a supportive environment, leading to increased employee loyalty and productivity.
BlogAgency Owner Articles
The First 90 Days: Building Strong Employee Relationships
The first 90 days are crucial for new hires. A structured onboarding process that includes clear expectations, proper training, and regular feedback can significantly reduce early turnover and enhance employee engagement.
BlogAgency Owner Articles
Compassionate Termination of an Employee
Learn how to handle employee terminations with empathy and respect, ensuring a compassionate approach that maintains your agency's integrity and supports the affected individual.
BlogAgency Owner Articles
Recognize and Embrace the Power of Employee Feedback
Foster a culture of engagement by actively seeking and acting upon employee feedback. Focus on areas like professional development, benefits, diversity, flexibility, and leadership to enhance retention and performance.
BlogAgency Owner Articles
Leveraging the Power of Onboarding
Implement a structured onboarding process that covers company culture, rules, collaboration, competencies, and performance. Utilize training sessions, team meetings, and one-on-one discussions to integrate new hires effectively, leading to higher engagement and productivity.
BlogAgency Owner Articles
Integrating Technology Into Your Employee Framework
Integrate technology into your insurance agency's employee framework to enhance recruitment, onboarding, performance management, and continuous learning, ensuring a competitive edge in the evolving market.
BlogAgency Owner Articles
How Well-Executed Onboarding Springboards Employee Success
Implement a strategic onboarding process that extends beyond orientation: define clear roles, integrate compliance training meaningfully, and establish milestones to support new hires and enhance long-term success.
