Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

How To Approach Diversity & Inclusion in Your Agency

Agency Owner Articles, Helpful Tips: For Leadership

The insurance industry has been characterized in many less than complimentary ways over its time in existence.  Sayings like “stale, pale and male” and “Good Old Boys Club” are descriptions that have influenced opinions within the industry as well as the perception of those outside the industry.  The truth is it is an industry that […]

Making the Most of Marketing for Your Agency

Agency Owner Articles, Helpful Tips: For Leadership

Brand awareness is a critical component to the success of insurance agencies and the agents who work in them. Access to the right marketing can be the difference between reaching your target audience and missing the mark altogether. For marketing to be effective, agencies need to dedicate resources like time, money, and effort. A marketing […]

Finding the Right Fit For Your Agency Dress Code

Agency Owner Articles, Helpful Tips: For Leadership

It does not seem that long ago that the typical insurance agency office was full of men in suits and ties and women in skirts, blouses, and nylons. There has been a substantial shift over the last three decades to a much more casual approach. The push from employees to allow for an even more […]

What to Do When Hygiene Becomes a Problem In the Office

Agency Owner Articles, Helpful Tips: For Leadership

There is a logical expectation that employees in your agency will use a commonsense approach regarding appropriate hygiene and sanitary practices. Your agency very likely has a section in the employee handbook that covers general guidelines about personal hygiene. It is typically a safe assumption that employees will follow it without much discussion required.  Unfortunately, […]

Unlimited Vacation: Not Always a Day at the Beach

Agency Owner Articles, Helpful Tips: For Leadership

The idea of unlimited vacation gained popularity a few years ago as large corporations like Netflix, Hubspot, and Linked in made national headlines for offering this benefit to employees. And while it may sound like a great option to get the attention of potential new hires, there are many factors to evaluate before adding it […]

4 Ways to Avoid Traps of the Agency Bill Process

Agency Owner Articles, Helpful Tips: For Leadership

While most agencies find it necessary to access policies that are only available through an agency bill set up, many can also attest to the headache involved. Having this option available can be valuable for meeting clients’ needs.  However, it can become problematic if agencies do not monitor it, and clients take advantage of it. […]

How to Bridge the Benefits Gap in Your Agency

Agency Owner Articles, Helpful Tips: For Leadership

The desire to achieve a balance between projects at work and obligations at home has been a relevant topic of conversation for a long time. When employees can achieve this, they are less stressed and happier with their employer, which usually means they are more productive and more likely to stick with their job. Many […]

Cutting Through Confusing Reports in the AMS

Agency Owner Articles, Helpful Tips: For Leadership

Insurance agencies rely on reports to review and track performance across this organization.  Reports provide insight agency leaders need to compare the agency’s current status against its goals and make appropriate strategic decisions to keep the organization progressing forward. The problem that arises, however, is that reports are often difficult to understand and interpret. System-generated […]

4 Ways to Eliminate Confusion in the Submission Process

Agency Owner Articles, Helpful Tips: For Leadership

The new business process is critical to the growth of an agency.  However, it can often full of inefficient and inconsistent processes.  Without the right tools and guidelines, producers can easily find themselves creating their way of doing things, leaving the next person in the process without all of the necessary details to manage the […]

Quick Tips for Tackling Conflict in the Office

Agency Owner Articles, Helpful Tips: For Leadership

Each employee within an agency is wired differently from the next. Having a staff of individuals who work and think differently can be great when people can collaborate and play off one other’s strengths. However, some individual temperaments can be so contrasting that it can cause friction.  When this happens, problems can arise that are […]