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Articles, podcasts, videos, and industry guides to support
you and your insurance agency
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When a major construction company faced a $2.3 million lawsuit after its subcontractor’s faulty electrical work caused a warehouse fire, it discovered a critical gap in its risk management strategy. While their standard coverage protected against direct exposures, it offered no protection against this liability created by others. This scenario shows why contingent liability coverage […]
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Insurance professionals frequently encounter client confusion regarding broad form coverage perils, particularly when explaining coverage differences and identifying which risks are protected. These misunderstandings often result in poor coverage recommendations, disputed claims, and unhappy clients. This detailed analysis tackles the most widespread misconceptions about broad form coverage perils and offers practical guidance for insurance professionals […]
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Many insurance professionals struggle to articulate the differences between excess and umbrella liability, often leading to confused clients and lost sales opportunities. This detailed guide will equip you with the knowledge required to discuss excess liability insurance concepts with clients confidently. Based on Total CSR’s extensive background in training insurance professionals on complex coverage topics, […]
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Introduction to Insurance Programs Overview of CCIP and OCIP The construction industry faces intricate risk challenges that conventional coverage models often fail to handle adequately. Understanding the differences between Contractor Controlled Insurance Programs (CCIPs) and Owner Controlled Insurance Programs (OCIPs), two distinct approaches to wrap-up insurance, becomes crucial, as each brings specific benefits for particular […]
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For insurance professionals navigating the complex terrain of claims management and coverage decisions, understanding the distinction between these temporal legal constraints represents far more than academic legal knowledge—it directly impacts claim outcomes, coverage interpretations, and risk assessment strategies. These time-based legal restrictions fundamentally shape when coverage applies, how claims develop, and where liability exposure begins […]
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Introduction to Gross Written Premium? Insurance professionals working in today’s competitive marketplace need to grasp the complex relationship between gross written premium and profitability—this remains one of the most essential skills for building sustainable business success. This detailed analysis examines how written premiums directly impact insurer performance, providing practical insights for brokers, agents, underwriters, and […]
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Introduction to Lender’s Loss Payable vs Loss Payee The distinction between a lender’s loss payable and a loss payee represents one of the most misunderstood concepts in commercial insurance; yet, this knowledge gap can lead to catastrophic coverage failures for your clients. As insurance professionals working in an insurance agency, understanding these endorsements isn’t just […]
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Introduction to the Law of Large Numbers Definition and Significance The law of large numbers serves as the mathematical foundation that supports modern risk management approaches. This core statistical principle indicates that as sample sizes increase, actual outcomes tend to approach what we’d expect based on theoretical probability. Insurance professionals rely on this concept to […]
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Insurance agency SEO growth shown with colorful letters A, B, and C. Nearly 87% of insurance buyers begin their coverage search online before contacting an agent. Yet, many well-established agencies stand by helplessly as tech-savvy competitors capture market share by appearing first in search results. This shift presents a critical challenge: agencies that built their […]
Agency Staff Articles
Introduction to Expense Ratio and Loss Ratio Insurance professionals working in today’s competitive marketplace need to understand the core financial metrics that determine profitability and operational success. Two essential ratios sit at the center of insurance company evaluation: the insurance expense metric and the loss ratio. These ratios, together with the benefit-cost ratio, function as […]