Appraisal – A Crucial Part of Property Insurance

During a house purchase or insurance claim, who determines the house’s value? It’s “appraisal,” a process you may be facing soon and a term it helps to understand. 

TL;DR

  • Appraisal is a process to determine the value of a property. 
  • It critically influences claim settlements and premiums. 
  • A common misunderstanding is that appraisal equals selling price – it does not. 
  • A knowledgeable agent can assist clients through the appraisal process. 

What Is Appraisal in Insurance?

To anyone buying a home or processing a home insurance claim, an appraisal is indispensable. Simply put, it’s the estimate of your home’s worth based on a variety of factors. 

To get technical, an “appraisal” typically appears along with a property claim or when setting coverage limits in the insurance industry. It requires a detailed assessment by a licensed, professional appraiser who surveys a home, noting all relevant details. The final report typically features a comprehensive description of the property, the basis for the appraiser’s decision, and of course, the home’s assessed market value. 

Key Related Terms to Know

  • Appraisal Clause – An often-included policy detail stating that an independent appraiser will evaluate a claim if the insurer and insured can’t agree on the loss cost. 
  • Desktop Appraisal – An appraisal done remotely using online data, a commonly used tool in an era of social distancing. 
  • Property Condition – One of the key factors affecting a home appraisal value. It pertains to the physical state of the house, including deterioration or home improvements. 
  • Independent Appraiser – A neutral third-party who conducts an appraisal, especially when disputes occur over property valuation. 

Common Questions About Appraisal

When do appraisals occur in the insurance process? 

Clients often ask about appraisals when setting coverage limits or filing a property claim. Appraisals are common in both scenarios – to avoid instances of under or over-insurance and to assess damage for a claim payout. 

Why doesn’t the appraisal value match the selling price? 

These two numbers vary as they serve different functions. The selling price is what buyers are willing to pay, often influenced by market conditions. However, appraisal values aim to capture the intrinsic value of a property, mainly for insurance purpose. 

What if the appraisal value is lower than expected? 

An unpleasant surprise, indeed. It’s crucial to explain to clients that low appraisal values may negatively affect their home loan or insurance claim settlement. However, there’s room for negotiation, or they may request a re-appraisal. 

What about appraisal costs? Who covers them? 

Appraisal costs often fall on the client, particularly when obtaining a home loan or refinancing a mortgage. However, in the case of claims, insurers might cover the costs or share them with a policyholder, depending on the nature of the claim and the policy’s details. 

Appraisal vs. Property Assessment

At first glance, both appraisal and property assessment seem to do the same thing: evaluate a property. But in practice, they serve different purposes. An appraisal provides a fair market value, often needed for refining insurance coverage or settling a claim. However, property assessments primarily serve to calculate real estate tax based on property sales prices and are typically the jurisdiction of local governments. 
 

Key Differences 

Appraisal 

Property Assessment 

  

Primary use case 

Claim settlements, setting coverage limits 

Calculating property taxes 

Coverage / concept type 

Detailed report on property value 

Broad estimate for tax purposes 

Typical exclusions 

Personal property, future property value 

Market conditions, individual property features 

Who is most affected by errors 

Homeowners and insurers 

Property owners and local tax departments 

Common mistakes 

Using an inexperienced appraiser, misjudging property condition 

Approximating property values, outdated property information 

Real Claim Examples Involving Appraisal

Scenario 1: A homeowner filed a claim after significant storm damage to their property. However, a dispute arose over repair costs. Invoking the appraisal clause in their policy, an independent appraisal was conducted, resulting in a fair settlement to cover repair work.

Scenario 2: A client wanted to purchase comprehensive homeowners insurance. Through appraising the home, they discovered their property was undervalued, affecting the coverage limits. This situation reinforces the need for an accurate appraisal before policy purchase.  

Scenario 3: A client sought to refinance their home to lower their interest rate. However, the appraisal value came below the expected amount, reducing the available home equity. This example underscores how a poor appraisal can affect a client’s financial planning. 

Limitations and Common Mistakes

  • Appraisals don’t always match the real estate market, leading to discrepancies between sale price and appraised value. 
  • Costs for appraisals are usually out-of-pocket and can increase the selling or refinancing process’s expenses. 
  • Inexperienced or poorly informed appraisers can lead to inaccurate appraisals, affecting insurance coverage or claim settlements. 
  • Mistaking an appraisal for an inspection is a common misconception; they serve different purposes. 

How to Explain Appraisal to Client

Here are a few scenarios to help explain appraisals: 

Personal Lines client: “Think of an appraisal as a benchmark for what your home is worth right now, based on its structure, location, and condition. It helps us ensure your insurance coverage is adequate.” 

Small Business owner: “For your commercial property, an appraisal is essential, not just for your insurance needs. It provides a realistic view of property value, critical for financial planning, substantial business decisions, or mergers.” 

CFO or Risk Manager: “An appraisal provides a key data point in managing business risk, particularly involving property-intensive operations. Given the material effect on financial planning and risk management, a regular appraisal regime can be helpful.”