GuidesAgency Owner Articles
The Quick Guide to Delivering Meaningful Feedback
When it is delivered effectively, it can help employees improve. However, done poorly, it can hurt future performance and progress towards goals.
Essential Resources & Blogs for Insurance Agency Success
Get helpful resources, guides, content, and podcasts on insurance, agency ownership, and more by visiting our insurance agency blog and resource center.
169 results in Coverage Article or Helpful Tips: For Employees or Helpful Tips: For Leadership · page 7 of 8
BlogAgency Owner Articles
Bitterness is the Byproduct of a Dysfunctional Workplace Bias
Industries and workplaces all over the world are seeing a rise in diversity. As this happens, it becomes more and more critical for your employees to be able to work effectively with people that represent different genders, sexual orientations, backgrounds, race, and age.
BlogAgency Owner Articles
6 Reasons Why Curious People Make Great Agency Leaders
Individuals who approach their work and how it impacts the agency with curiosity play a significant role in advocating for growth and success in their role as well as the entire organization.
BlogAgency Owner Articles
Effective Crisis Management for Agency Owners
Managing a crisis can be a tough and challenging time for everyone involved. A crisis will uncover aspects of your leadership skills that even you are not aware of or prepared for. While you can’t control a crisis, you can control how you respond to it.
BlogAgency Owner Articles
Using your Agency's Past Failure to Drive Future Success
Transform agency setbacks into growth opportunities by embracing transparency, objectively analyzing failures, and continuously refining processes.
BlogAgency Owner Articles
Bridging the Gender Gap in Your Agency
Discover actionable strategies to bridge the gender gap in your insurance agency: assess your agency culture, embrace diverse leadership qualities, and actively support and promote high-achieving women.
BlogAgency Owner Articles
Managing Employees Through a Crisis
Equip your insurance agency to navigate crises effectively by identifying stressors, fostering focus, enhancing skills, and promoting adaptability.
BlogAgency Owner Articles
Successfully Managing a Multi-Generational Agency
Effectively manage a multi-generational insurance agency by fostering a growth mindset, promoting collaboration, and personalizing the employee experience to leverage the strengths of diverse age groups.
BlogAgency Owner Articles
Leading Through Uncertainty in Agency Leadership
Lead your insurance agency through uncertainty by defining a clear purpose, setting actionable goals, and remaining adaptable to change. These strategies help overcome fear and drive success.
BlogAgency Owner Articles
Effective Change Management For Insurance Agencies
Learn effective strategies for managing change in insurance agencies: promote positive leadership, provide clarity, maintain open dialogue, and ensure consistent communication to navigate transitions smoothly.
BlogAgency Owner Articles
3 Ways to Help Employees Avoid Job Burnout
Discover three practical strategies to prevent employee burnout in insurance agencies: clarify roles, manage workloads, and enhance communication. Learn how these steps can boost morale and reduce turnover.
BlogAgency Owner Articles
4 Strategies to Help Your Agency Navigate COVID-19
Discover four essential strategies to help your insurance agency navigate the challenges of COVID-19: fostering empathy, educating your team, enabling remote work, and maintaining connectivity. Implement these approaches to ensure resilience and continued service during uncertain times
BlogAgency Owner Articles
Three Driving Principles to Inspire Customer Loyalty
Empathy, responsibility, and transparency are essential principles for fostering customer loyalty. By integrating these values into your agency's culture, you can build lasting relationships and enhance client retention.
BlogAgency Staff Articles
Winter Got You Down?
Combat winter burnout by embracing Total CSR's training solutions, designed to enhance employee engagement and performance during seasonal downtimes.
GuidesAgency Owner Articles
7 Ways Top Agencies Leverage Culture to Fight Turnover Problems
Discover seven proven strategies top insurance agencies use to build a positive workplace culture that reduces turnover: from regular employee recognition to fostering emotional safety and work-life balance.
BlogAgency Owner Articles
Mentors: Invaluable to All Stages of an Insurance Career
Mentorship is crucial at every stage of an insurance career. It provides guidance, support, and growth opportunities, benefiting both new hires and seasoned professionals.
BlogHelpful Tips: For Employees
Admitted vs. Non-Admitted Insurance Companies: Key Differences
Admitted insurance companies are licensed and regulated by state authorities, offering consumer protections like access to state guaranty funds. Non-admitted insurers, or surplus lines carriers, provide coverage for high-risk or unique needs but lack state-backed protections.
BlogAgency Owner Articles
When in Doubt Deploy Empathy
Learn how to foster a compassionate work environment by deploying empathy: understand diverse employee needs, accommodate work-life balance, and support personal commitments for a more engaged and loyal team.
BlogAgency Staff Articles
3 Overlooked GL Endorsements for Contractors
Many agencies have a portion of their client base performing construction operations, and while the premium and resulting commissions can be good for the agency, there are several exclusions involved that can potentially leave a client high and dry when a claim arises.
BlogAgency Owner Articles
Why Practitioners Make the Best Leaders in Insurance Agencies
Practitioners have an advantage over regular managers when it comes to leadership. Having worked in the trenches yourself makes it easier to lead a team
BlogAgency Owner Articles
The High Costs of Turnover
Employee turnover can cost up to 150% of an employee's annual salary, considering recruitment, training, and lost productivity. Implementing effective retention strategies can significantly reduce these expenses.
BlogAgency Owner Articles
The Power of Empathy: How Millennial Owners Are Succeeding
Millennial business owners are prioritizing empathy in the workplace, emphasizing employee well-being and fostering a culture of care. Studies show that 66% of millennial-owned small businesses focus on creating a supportive environment, leading to increased employee loyalty and productivity.
BlogAgency Owner Articles
Compassionate Termination of an Employee
Learn how to handle employee terminations with empathy and respect, ensuring a compassionate approach that maintains your agency's integrity and supports the affected individual.
BlogAgency Owner Articles
Recognize and Embrace the Power of Employee Feedback
Foster a culture of engagement by actively seeking and acting upon employee feedback. Focus on areas like professional development, benefits, diversity, flexibility, and leadership to enhance retention and performance.
