Essential Resources & Blogs for Insurance Agency Success

Should You Invest in a Professional Designation?

Agency Owner Articles, Helpful Tips: For Employees

Continuing education comes with the territory for insurance professionals and one option that continues to be popular in the industry is professional designation courses.  There are several choices available, each with its own requirements as well as pros and cons.   Given that there are so many options, what do agencies need to be aware […]

4 Resources Every New Employee Needs

Agency Owner Articles, Helpful Tips: For Employees

4 Steps Account Managers Should Take to Disarm Difficult Clients

Agency Owner Articles, Helpful Tips: For Employees

When working in a customer service role in an insurance agency (or any industry), there is bound to be conflict at some point.  It can certainly be frustrating if your goal is to help the customer and they are not responding positively to your efforts.   Here are four strategies for handling those challenging client […]

The Best Way to Deliver Bad News to a Client

Agency Owner Articles, Helpful Tips: For Employees

What Every Account Manager Should Do When Asking for a Raise

Agency Staff Articles, Helpful Tips: For Employees

There can often be tension between account managers and producers.  This can be caused by a combination of workloads and wage disparity between the two roles.   If anyone is finding that they are shouldering the majority of the work and not being fairly compensated for their efforts, it’s only natural that they may start […]

What Every Agent Needs to Know about Insurance Education

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Training

How Multitasking is Killing Efficiency And 3 Tips to Avoid It

Agency Owner Articles, Helpful Tips: For Employees, Helpful Tips: For Leadership

The Practical Guide to Insurance Designations

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Onboarding, Helpful Tips: For Training

As you begin your career in insurance, it is important to understand how you can create long-term success in this industry.  There is a lot to learn and, quite honestly, the learning never stops.  The sky is the limit as far as options that are available to you to continue growing and developing your insurance […]

3 Quick Tips for Engaging and Retaining Customers

Agency Owner Articles, Helpful Tips: For Employees

Three Driving Principles to Inspire Customer Loyalty

Agency Owner Articles, Helpful Tips: For Employees

Whether you work in the insurance industry or any other industry, several key attributes are critical to future business growth. Some of the more prominent are achieving product-market fit, hiring great talent, and offering stellar customer service. Nonetheless, one of the most important (and even underrated) attributes is customer loyalty. Creating a tribe of raving fans […]