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Articles, podcasts, videos, and industry guides to support
you and your insurance agency
Agency Owner Articles, Helpful Tips: For Leadership
Sending teams to work remote in early 2020 sent a bit of a shockwave through the industry, especially for offices operating in a very traditional brick and mortar office. At the time that agencies had to pivot operations, there was an understanding that this would be temporary. While some agencies have started to move back […]
Agency Owner Articles, Helpful Tips: For Leadership
The insurance industry has been characterized in many less than complimentary ways over its time in existence. Sayings like “stale, pale and male” and “Good Old Boys Club” are descriptions that have influenced opinions within the industry as well as the perception of those outside the industry. The truth is it is an industry that […]
Agency Owner Articles, Helpful Tips: For Leadership
Brand awareness is a critical component to the success of insurance agencies and the agents who work in them. Access to the right marketing can be the difference between reaching your target audience and missing the mark altogether. For marketing to be effective, agencies need to dedicate resources like time, money, and effort. A marketing […]
Agency Owner Articles, Helpful Tips: For Leadership
It does not seem that long ago that the typical insurance agency office was full of men in suits and ties and women in skirts, blouses, and nylons. There has been a substantial shift over the last three decades to a much more casual approach. The push from employees to allow for an even more […]
Agency Owner Articles, Helpful Tips: For Leadership
There is a logical expectation that employees in your agency will use a commonsense approach regarding appropriate hygiene and sanitary practices. Your agency very likely has a section in the employee handbook that covers general guidelines about personal hygiene. It is typically a safe assumption that employees will follow it without much discussion required. Unfortunately, […]
Agency Owner Articles, Helpful Tips: For Leadership
The idea of unlimited vacation gained popularity a few years ago as large corporations like Netflix, Hubspot, and Linked in made national headlines for offering this benefit to employees. And while it may sound like a great option to get the attention of potential new hires, there are many factors to evaluate before adding it […]
Agency Owner Articles, Helpful Tips: For Leadership
While most agencies find it necessary to access policies that are only available through an agency bill set up, many can also attest to the headache involved. Having this option available can be valuable for meeting clients’ needs. However, it can become problematic if agencies do not monitor it, and clients take advantage of it. […]
Agency Owner Articles, Helpful Tips: For Leadership
The desire to achieve a balance between projects at work and obligations at home has been a relevant topic of conversation for a long time. When employees can achieve this, they are less stressed and happier with their employer, which usually means they are more productive and more likely to stick with their job. Many […]
Agency Owner Articles, Helpful Tips: For Leadership
Insurance agencies rely on reports to review and track performance across this organization. Reports provide insight agency leaders need to compare the agency’s current status against its goals and make appropriate strategic decisions to keep the organization progressing forward. The problem that arises, however, is that reports are often difficult to understand and interpret. System-generated […]
Agency Owner Articles, Helpful Tips: For Leadership
The new business process is critical to the growth of an agency. However, it can often full of inefficient and inconsistent processes. Without the right tools and guidelines, producers can easily find themselves creating their way of doing things, leaving the next person in the process without all of the necessary details to manage the […]