Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

Understanding the Purpose of Auto Symbol 7 on the Business Auto Policy

Coverage Article, Helpful Tips: For Training

Symbol 7 Auto Coverage and Scheduled Vehicles Vehicles insured under a business auto policy, demonstrating the importance of understanding Auto Symbol 7 as explained in the article. The term symbol 7 auto coverage indicates that a business auto policy covers only the specific autos listed by the insurer. This approach helps businesses looking to control […]

How to Complete the Acord 27 – Certificate of Insurance

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Training

What is an ACORD 27 Form? When you start working in insurance, it’s vital to get familiar with the forms and applications used in your Agency Management System (AMS). You’ll use these documents daily to manage client information and provide proof of insurance. Read on to learn more about the forms like an ACORD 27 […]

How to Deal With Workplace Dilemmas

Agency Staff Articles, Helpful Tips: For Employees

The day to day operations of an agency can be full of complications of varying degrees. Often it is interpersonal relationships or difficult workplace situations. Both can cause internal and external conflict. It can seem at times that there is no right answer, and even finding the right next step can seem like a losing […]

What Should Agencies Do When a System Conversion Does Not Go as Planned?

Agency Staff Articles, Helpful Tips: For Employees

In this episode Justin & Jordan discuss the steps agencies can take when working through obstacles encountered during an agency management system conversion. They also share thoughts on how a new employee can create the resources they need that will set them up for success in their role. Beverage: Haley’s Sangria Part 1: How can […]

A Producer Tries to Find the Balance Between New Business Activity and Quote to Bind Ratio

Agency Staff Articles, Helpful Tips: For Employees

The Independent Agent podcast gets romantic! Learn about office romances and how to manage pressure from management as a producer in an insurance agency from your favorite brothers. Part 1: An office romance at off-site team building activity Intermission: Justin tries Veuve Clicquot Champagne Part 2: A producer is getting pressure from the agency owner […]

How Do Agencies Continue to Find Prospects When Traditional Methods Won’t Work?

Agency Staff Articles, Helpful Tips: For Employees

In this episode, Justin and Jordan give advice on new ways producers can reach their ideal candidate when the conventional ways of meeting them are no longer an option. They also share some thoughts on how agencies can regain control of problematic agency bill balances. Beverage – Mike’s Harder Green Apple Part 1: What are […]

How Do I Convince my Agency to Provide Me with a Larger Marketing Budget?

Agency Staff Articles, Helpful Tips: For Employees

Justin and Jordan Goodman discuss producer marketing budgets and other insurance agency topics in this episode of The Independent Agent podcast. Part 1: A producer receives higher than normal commission splits, but not enough marketing resources Intermission: Justin tries a Guinness Part 2: What is the appropriate dress code for agency employees?

Racial Challenges for Producers in the 21st Century… It’s Still an Issue

Agency Staff Articles, Helpful Tips: For Employees

In this episode of the Independent Agent, Justin and Jordan Goodman sample a hard Kombucha and hit some hard topics on diversity and ethical producer practices. Part 1: A producer tells an account manager they are switching agencies and taking their book. What is the account manager’s ethical obligation to tell management? Intermission: Justin tries […]

How Do I Maximize My First 12 Months in the Insurance Industry?

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Onboarding

Whether you are entering the insurance industry for the first or second time, Justin and Jordan Goodman have some tidbits of wisdom to share with you in this episode of the Independent Agent. Cocktails: Justin tries a Paloma Part 1: An employee received an opportunity outside of the industry, but wants to know how easy […]

What Was the Biggest Mistake You Made in Your Career?

Agency Staff Articles, Helpful Tips: For Employees

This episode of the Independent Agent Podcast, Justin and Jordan Goodman discuss how to handle rumors in the workplace and their own biggest career mistakes. Cocktails: Justin tries a Snakebite Part 1: A employee wants to know how to combat rumors and gossip that have turned the office into one giant game of survivor. Part […]