Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

The Primary and Non-Contributory Endorsement: What It Means and Why It Matters

Coverage Article, Helpful Tips: For Training

Why the Primary and Non-Contributory Endorsement Matters in Insurance and What it Means Insurance professionals often encounter situations where determining the order of coverage can be challenging. The primary and non-contributory endorsement clarifies which insurance policy responds before any other insurance. Understanding the primary insured meaning, how primary and non-contributory insurance functions, and potential pitfalls can reduce disputes when several insurance […]

Understanding the Purpose of Auto Symbol 7 on the Business Auto Policy

Coverage Article, Helpful Tips: For Training

Symbol 7 Auto Coverage and Scheduled Vehicles Vehicles insured under a business auto policy, demonstrating the importance of understanding Auto Symbol 7 as explained in the article. The term symbol 7 auto coverage indicates that a business auto policy covers only the specific autos listed by the insurer. This approach helps businesses looking to control […]

How to Complete the Acord 27 – Certificate of Insurance

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Training

What is an ACORD 27 Form? When you start working in insurance, it’s vital to get familiar with the forms and applications used in your Agency Management System (AMS). You’ll use these documents daily to manage client information and provide proof of insurance. Read on to learn more about the forms like an ACORD 27 […]

Total CSR Case Study – From Food Service to Insurance in Less Than 30 Days!

Agency Owner Articles, Helpful Tips: For Hiring, Helpful Tips: For Training

Total CSR followed Lei, a new account manager at Goodman Insurance, as she went through licensing, training, and assessments with Total CSR. Watch how going through our training enabled Lei to outperform industry pros with years of experience!

Do Professional Designations Really Matter?

Agency Owner Articles, Helpful Tips: For Leadership, Helpful Tips: For Training

In this episode, Justin and Jordan discuss the various factors agency leaders should consider when developing organization wide goals. They also weigh the pros and cons of the different options available for insurance education and debate the value of professional designations. Beverage: Whiskey Sour Part 1: What should agencies consider when determining goals for the […]

3 Steps Every Agency Must Take to Effectively Train New Employees

Agency Owner Articles, Helpful Tips: For Training

What Every Agent Needs to Know about Insurance Education

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Training

The Practical Guide to Insurance Designations

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Onboarding, Helpful Tips: For Training

As you begin your career in insurance, it is important to understand how you can create long-term success in this industry.  There is a lot to learn and, quite honestly, the learning never stops.  The sky is the limit as far as options that are available to you to continue growing and developing your insurance […]

4 Keys to Learning and Development in a Remote Workplace

Agency Owner Articles, Helpful Tips: For Training

In the past, in-person training worked well at most insurance agencies. However, with remote work on the rise over the past few years and a significant spike as a result of COVID-19, in-person training may no longer be the best option.   Regardless of location, employees will still need training.  How can agencies accommodate this […]

Commercial Insurance Classes Online

Agency Owner Articles, Helpful Tips: For Training