Essential Resources & Blogs for Insurance Agency Success

The 4 Traits of Top Performing Employees

Agency Owner Articles, Helpful Tips: For Leadership

The job market in the insurance industry has been competitive for many years and continues to get more aggressive.  The pressure to bring new talent in is being felt at many agencies regardless of size or location.  And while there may be several responses to a job posting, not every potential hire is going to […]

What Every Account Manager Should Do When Asking for a Raise

Agency Staff Articles, Helpful Tips: For Employees

There can often be tension between account managers and producers.  This can be caused by a combination of workloads and wage disparity between the two roles.   If anyone is finding that they are shouldering the majority of the work and not being fairly compensated for their efforts, it’s only natural that they may start […]

What To Do When the Top Producer is Driving Account Managers Out

Agency Owner Articles, Helpful Tips: For Leadership

What Every Agent Needs to Know about Insurance Education

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Training

How Multitasking is Killing Efficiency And 3 Tips to Avoid It

Agency Owner Articles, Helpful Tips: For Employees, Helpful Tips: For Leadership

The Practical Guide to Insurance Designations

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Onboarding, Helpful Tips: For Training

As you begin your career in insurance, it is important to understand how you can create long-term success in this industry.  There is a lot to learn and, quite honestly, the learning never stops.  The sky is the limit as far as options that are available to you to continue growing and developing your insurance […]

The Value of Commercial Insurance Producer Training

Agency Owner Articles, Helpful Tips: For Leadership

Sales Training for Insurance Agents

Agency Owner Articles, Helpful Tips: For Leadership

Whether you use our sales training for insurance agents’ program or not, we are committed to providing high quality, actionable content in our podcasts, YouTube channel, and blogs. Total CSR is a place for insurance agents to consume our insurance sales training content. Total CSR has podcasts where you can listen to interviews with highly […]

What Are Commercial Insurance Courses?

Agency Owner Articles, Helpful Tips: For Leadership

The Quick Guide to Delivering Meaningful Feedback

Agency Owner Articles, Helpful Tips: For Leadership

As a leader in your insurance agency, one of the critical parts of the job is providing feedback to employees. The skills required to give quality feedback can be among the most challenging to develop. When it is delivered effectively, negative and positive feedback can help employees improve. However, done poorly, it can hurt future […]