Streamline Your Insurance Agent
Hiring Process

Streamline Your Insurance Agent
Hiring Process

Total CSR Personality Assessments for New Hires and Employees

Find Your Next All-Star

Find, evaluate, and hire top-tier insurance professionals with our comprehensive applicant tracking system. Manage potential candidates from multiple job boards, your company website, and social media all in one place.

 

From the job posting to the offer letter, our guided platform helps Agency owners navigate the hiring process and find their next star employee.

Post Jobs

We’ve partnered with the #1 rated, online employment marketplace in the insurance industry so that you can manage all your hiring directly in the Total CSR system. 


When you post a job, AI-powered matching technology will actively connect you to qualified job seekers, so you can reach the best candidates faster than ever.

Total CSR Personality Assessments for New Hires and Employees

Evaluate Compatibility with your Agency

Don’t waste time on a candidate who isn’t a good fit.

Using industry leading assessment technology, we will vet applicants for compatibility before you ever interact with them. These assessments will rate them on emotional intelligence, personality fit, cognitive aptitude, and computer skills, so you only engage with your top candidates.

Our assessments can help you find the right people for your organization fast, and increase the chances that they stick around.

Interview Candidates Effectively

Interviews are more effective with Total CSR. Based on a candidate’s assessment results, our software will create custom interview questions that dive deeper and provide more insight than a typical, subjective interview process. Data driven insights and objective feedback result in better hiring decisions and an ideal workplace culture for your business.

Evaluate Expertise

Leverage Total CSR’s insurance assessments to determine whether potential hires are a candidate who is truly qualified for their positions your position. This final step in your evaluation helps you determine how to effectively train your new hire should you decide to send them an offer.

Frequently asked questions

Total CSR offers comprehensive training across commercial lines, personal lines, and employee benefits. Beyond technical knowledge, our platform includes soft skill development, career path planning, and ongoing professional growth modules to help your team build confidence, competence, and long-term loyalty.

Integration is simple. Total CSR enhances your existing hiring workflow by adding a validated pre-hire assessment that evaluates cognitive ability, emotional intelligence, and insurance aptitude. Once a candidate is hired, you can immediately enroll them in structured onboarding and training, reducing ramp-up time and increasing productivity, all without disrupting your current systems.

Absolutely. Total CSR is the insurance industry’s first agency development platform. It helps you hire, assess, train, and support your service team with tools like pre‑hire assessments, structured onboarding, and license tracking.

By offering structured, data‑driven hiring, onboarding, and training, Total CSR enables new hires to ramp up in under a month—95% faster than traditional methods. This leads to higher first‑time pass rates, better employee engagement, and significantly lower turnover.

Over 2,500 agencies have used Total CSR.

Hire, Assess, Train, and Support
Your Insurance Agency Staff

Hire smarter. Train faster. Transform your agency.

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