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With Total CSR I now have a consistent training program in place. It allows me to feel more confident hiring new-to-the-industry employees and knowing we will give them the support they need to be successful.
Tim DavisCustomer Since 2018
Before Total CSR, I wouldn't hire someone who wasn’t experienced in the industry. With Total CSR, I’ve made 4 hires this year—good hires!—of people who were not in the industry because I had confidence that Total CSR could help me get them up and running.
Chani W.Customer since 2018
Total CSR really is the best program for new CSRs or a CSR that's looking for a refresher. The program goes into detail with every line of business in a way that makes sense by creating examples and interactive exercise. It really is like no other program out there. 100% recommend it!
Wendy ChavezCustomer Since 2019
My VP of sales and training has our new hire on her 3rd day of training. This allowed my VP to spend 18 hours that they would have used on training on sales production. This paid for Total CSR.
Steve C.Customer Since 2021
We think Total CSR is an incredibly useful tool. The software has played an integral role in regards to our CSR training. I have not seen anything like this product in the marketplace.
John DoorhyCustomer 2019
Total CSR provides the CSR the tools and information to get started as a new CSR or to become a better CSR. For an agency owner, this is a great tool to help train the CSR without the owner's time being spent doing it themselves. The Total CSR course was a great investment for me and my staff. I'd highly recommend it.
Charlie SteenCustomer 2019
I really enjoyed using the Total CSR learning system. It's easy and very informative. I learn something new on every subject. I would recommend this learning system for anyone who is new to the industry.
Carmen CisnerosCustomer 2019
Our new employees that have taken the courses have given us positive feedback on the content and repetition that the Total CSR courses offer. Lastly, I feel like the product is always being updated! There have been a couple of great enhancements just in the few months that we have been a customer. These updates were a result of requests from their customers. It is nice to have them listen and respond! I would highly recommend!
LeaAnn CarlsonCustomer Since 2018
Fantastic content & very instructive! Recommend 10/10!
Charles BoyntonCustomer Since 2019
Every lesson was very detailed. I loved the sample stories that you added to the lesson. It made things easier and faster to understand. Total CSR really educated me.
Nataly OrtizCustomer Since 2019
Total CSR is a great educational tool if you are new to the insurance industry, and it's also a fantastic refresher course for those with prior experience. The quizzes ensure you understand the subject matter before moving forward. I highly recommend Total CSR.
Jeff DobbinCustomer Since 2019
The Total CSR program is very beneficial, especially for our new hires. It gives them the step by step basics and understanding of daily work flows. This program works great for us by saving valuable teaching time. We are very pleased with the results.