Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

How a Replacement Cost Estimator Works: What Insurance Brokers Need to Know

Agency Staff Articles

Introduction to Replacement cost Estimator Today’s home insurance coverage relies heavily on precise valuations, making the estimated replacement cost among the most vital tools in your professional toolkit. As construction expenses keep rising and supply chain issues continue reshaping building costs, insurance brokers need to understand these advanced calculation systems to shield clients from catastrophic […]

How to Explain the Difference Between a Self-Insured Retention and a Deductible

Agency Staff Articles

Introduction to Differences Between a Self-Insured Retention and a Deductible When working with clients seeking business insurance solutions, one of the most critical yet misunderstood concepts involves the distinction between self-insured retention and traditional deductibles. These risk retention mechanisms appear similar on the surface, but their operational differences can significantly impact your client’s financial exposure, […]

Incurred But Not Reported: What Every Insurance Professional Needs to Know

Agency Staff Articles

Introduction to Incurred But Not Reported The concept of incurred but not reported represents one of the most critical yet complex aspects of insurance operations that directly impacts profitability, pricing accuracy, and regulatory compliance. For insurance professionals working across underwriting, claims management, and actuarial services, mastering methodology separates competent practitioners from industry leaders. This comprehensive […]

What is the CIC Designation?

Agency Staff Articles, Helpful Tips: For Training

Introduction to the CIC Designation The Certified Insurance Counselor (CIC) designation, also called the CIC insurance certification, is a well-regarded professional certification in insurance created for insurance professionals (insurance agents) who want to broaden their expertise. Earning the CIC designation demonstrates a strong commitment to continuous professional growth within the insurance industry. History and Evolution […]

Understanding the Role of Insurance MGAs in Today’s Market

Agency Staff Articles

Introduction to Insurance MGAs The insurance industry continues to evolve at an unprecedented pace, and managing general agencies (MGAs) have positioned themselves as critical intermediaries driving innovation and efficiency. With over $80 billion in premium volume flowing through these specialized entities annually in the United States, they’ve become cornerstone players in modern distribution networks. For […]

The Top 7 Insurance Endorsement Mistakes and How to Avoid Them

Agency Staff Articles

Avoiding Mistakes with Insurance Endorsement Insurance professionals understand that policy modifications can make or break a client’s coverage. Yet too many insurance agents, brokers, and underwriters continue to make preventable errors when handling endorsements. These mistakes create coverage gaps, expose clients to unnecessary business risks, and leave professionals vulnerable to errors and omissions claims. Based […]

Why Apparent Authority in Insurance Matters for Both Agents and Clients

Agency Staff Articles

The Real Impact of Apparent Authority on Insurance Agents and Clients The concept of apparent authority in insurance, also known as ostensible authority, stands as one of the most critical yet frequently misunderstood principles governing the relationship between insurance companies, agents, and clients. This legal doctrine can make or break coverage disputes, determine liability outcomes, […]

Insurance Binder vs. Policy: What’s the Difference and Why It Matters

Agency Staff Articles

Understanding the Critical Differences Between Insurance Binders and Policies Understanding the distinction between binding insurance and a formal policy is one of the most essential areas of knowledge for insurance professionals. Although both documents serve as proof of insurance coverage, their legal weight, timeframes, and practical applications vary significantly. Confusion about these differences can lead […]

Understanding Composite Risk Assessment: Key Insights for Effective Implementation

Helpful Tips: For Employees

Advancing Risk Evaluation Through Composite Risk Assessment Composite risk assessment represents a paradigm shift in how insurance professionals evaluate and quantify complex risk exposures. Unlike traditional single-factor risk analysis, this methodology synthesizes multiple risk variables into a unified assessment framework, providing a more accurate representation of actual exposure levels across diverse portfolios. This approach is […]

Insurance Agency Valuation: How to Calculate and Increase Your Value

Agency Owner Articles

Why Operational Efficiency Is the Hidden Driver of Your Insurance Agency’s True Value Getting an accurate insurance agency valuation isn’t just about crunching numbers—it’s about understanding what makes your business truly valuable to potential buyers. Whether you’re thinking about retirement, considering a sale, or want to know where you stand, knowing your agency’s worth requires […]