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Articles, podcasts, videos, and industry guides to support
you and your insurance agency
Agency Staff Articles
Why the QCLS Designation Stands Out in Commercial Insurance The insurance world is packed with professional certifications. Frankly, it can feel overwhelming trying to figure out which ones are worth your time and money. That’s where the QCLS designation comes in—it’s a specialized credential that proves you know your stuff when it comes to commercial […]
Coverage Article
How to Explain an Experience Modification Rate to a Client Insurance professionals often meet clients who struggle to understand their experience modification rate and its significant impact on their workers’ compensation premiums. This detailed guide offers practical methods for clarifying this challenging topic while strengthening client relationships through proper education. What is an Experience Modification […]
Agency Staff Articles
Introduction to the Third Party Administrator’s Role The commercial insurance landscape continues to evolve in complexity, with businesses facing increasing pressure to control expenses while maintaining adequate coverage. Insurance professionals are increasingly relying on specialized service providers to manage administrative functions that exceed traditional carrier capabilities. Third-party administrators (TPAs) serve as essential intermediaries, filling the gaps between […]
Agency Staff Articles
Why Extended Reporting Periods Are Often Misunderstood—and Why That Matters The extended reporting period (ERP), also known as tail coverage, stands as one of the most misunderstood components in professional liability insurance, with misconceptions potentially costing insurance professionals credibility and their clients significant financial exposure. As claims-made policies dominate the professional liability landscape, understanding ERP […]
Agency Staff Articles, Helpful Tips: For Employees
Understanding Day-to-Day Workplace Conflicts The day to day operations of an agency can be full of complications of varying degrees. Often it is interpersonal relationships or difficult workplace situations. Both can cause internal and external conflict. It can seem at times that there is no right answer, and even finding the right next step can […]
Coverage Article, Helpful Tips: For Employees, Helpful Tips: For Training
Why Incurred Losses Matter and How to Explain It to Your Client When discussing insurance financials with clients, few concepts create more confusion than incurred losses. Many policyholders assume their premiums directly correlate to claims paid out, missing the complex financial picture that incurred losses reveal. Understanding this concept becomes critical for both insurance professionals […]
Coverage Article, Helpful Tips: For Training
Understanding Risk Exposure in the Insurance Context Definition of Exposure vs Risk In the insurance industry, professionals must understand the distinction between exposure and risk. The insurance exposure definition describes being vulnerable to potential losses, whereas “risk” refers to the likelihood of those losses occurring. Think of it this way: what is exposure in insurance […]
Coverage Article, Helpful Tips: For Employees
Understanding Strict Liability Insurance: Essential Coverage Guide Coverage “E” Personal Liability Coverage, is a critical component of home insurance liability coverage. This personal liability insurance offers financial protection to homeowners if they’re legally responsible for bodily injury or property damage to others. Unlike coverage for property damage, which targets only the homeowner’s property, Coverage E […]
Coverage Article, Helpful Tips: For Onboarding, Helpful Tips: For Training
Navigating the Complexities of Contractual Liability Insurance Understanding insurance can often be overwhelming, particularly when it involves contractual liability insurance. This specialized form of contract insurance is essential for businesses, as it protects against potential financial losses arising from liabilities assumed within contracts. Liability insurance contracts play a crucial role in managing risks associated with […]
Coverage Article, Helpful Tips: For Onboarding, Helpful Tips: For Training
Understanding the Pros and Cons of a Risk Retention Group Navigating insurance options can be challenging, especially when exploring alternatives like RRG insurance. But what exactly is a risk retention group, and what does RRG stand for? In simple terms, a risk retention group (RRG) is a liability insurance company owned directly by its members, […]