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Articles, podcasts, videos, and industry guides to support
you and your insurance agency
Agency Staff Articles, Helpful Tips: For Training
What is an ACORD 27 Form (or ACORD Certificate of Insurance)? When you start working in the insurance industry, it’s vital to get familiar with the standard forms and applications used in your Agency Management System (AMS). You’ll use these documents daily to manage client information and provide proof of insurance coverage. Read on to […]
Helpful Tips: For Training
Introduction to Insurance and Risk Management The risk & insurance sector presents unprecedented career opportunities for Generation Z professionals entering today’s dynamic business environment. As organizations face increasingly complex challenges—from cyber threats to climate-related perils—demand for skilled professionals continues to accelerate across industries. Gen Z professionals, equipped with digital fluency and fresh perspectives, are uniquely […]
Agency Staff Articles, Helpful Tips: For Training
Introduction to the CIC Designation The Certified Insurance Counselor (CIC) designation, also called the CIC insurance certification, is a well-regarded professional certification in insurance created for insurance professionals (insurance agents) who want to broaden their expertise. Earning the CIC designation demonstrates a strong commitment to continuous professional growth within the insurance industry. History and Evolution […]
Helpful Tips: For Training
Why the QCLS Designation Stands Out in Commercial Insurance The insurance world is packed with professional certifications. Frankly, it can feel overwhelming trying to figure out which ones are worth your time and money. That’s where the QCLS designation comes in—it’s a specialized credential that proves you know your stuff when it comes to commercial […]
Helpful Tips: For Employees
Advancing Risk Evaluation Through Composite Risk Assessment Composite risk assessment represents a paradigm shift in how insurance professionals evaluate and quantify complex risk exposures. Unlike traditional single-factor risk analysis, this methodology synthesizes multiple risk variables into a unified assessment framework, providing a more accurate representation of actual exposure levels across diverse portfolios. This approach is […]
Agency Staff Articles, Helpful Tips: For Employees
Understanding Day-to-Day Workplace Conflicts The day to day operations of an agency can be full of complications of varying degrees. Often it is interpersonal relationships or difficult workplace situations. Both can cause internal and external conflict. It can seem at times that there is no right answer, and even finding the right next step can […]
Helpful Tips: For Employees
What Are Cyber Insurance Designations? The cyber insurance industry moves fast – sometimes too fast for comfort. One day, you’re dealing with basic data breaches; the next, you’re trying to explain why a ransomware attack isn’t covered under a standard policy. That’s where these insurance designations come in handy. Think of a cyber insurance designation […]
Helpful Tips: For Employees, Helpful Tips: For Training
Getting Started – CRIS Designation The Construction Risk and Insurance Specialist (CRIS) designation from the International Risk Management Institute (IRMI) gives insurance professionals specialized skills for handling construction-related risks. Many people wonder, “Is the CRIS designation worth pursuing?” and “What exactly does the IRMI CRIS designation involve?” This guide breaks down the practical benefits and […]
Coverage Article, Helpful Tips: For Employees, Helpful Tips: For Training
Why Incurred Losses Matter and How to Explain It to Your Client When discussing insurance financials with clients, few concepts create more confusion than incurred losses. Many policyholders assume their premiums directly correlate to claims paid out, missing the complex financial picture that incurred losses reveal. Understanding this concept becomes critical for both insurance professionals […]
Helpful Tips: For Employees, Helpful Tips: For Training
Getting Started in a Career as a Health Insurance Specialist Achieving your health insurance certificate is an essential foundation for a career as a health insurance specialist within an agency. However, genuine growth and professional success depend on continued learning, hands-on experience, and specialized training. This comprehensive guide will explore how to become a health […]