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Why Apparent Authority in Insurance Matters for Both Agents and Clients
Agency Staff Articles
The Real Impact of Apparent Authority on Insurance Agents and Clients The concept of apparent authority in insurance, also known as ostensible authority, stands as one of the most critical yet frequently misunderstood principles governing the relationship between insurance companies, agents, and clients. This legal doctrine can make or break coverage disputes, determine liability outcomes, […]
Insurance Binder vs. Policy: What’s the Difference and Why It Matters
Agency Staff Articles
Understanding the Critical Differences Between Insurance Binders and Policies Understanding the distinction between binding insurance and a formal policy is one of the most essential areas of knowledge for insurance professionals. Although both documents serve as proof of insurance coverage, their legal weight, timeframes, and practical applications vary significantly. Confusion about these differences can lead […]
The Role of a Third Party Administrator in Commercial Insurance
Agency Staff Articles
Introduction to the Third Party Administrator’s Role The commercial insurance landscape continues to evolve in complexity, with businesses facing increasing pressure to control expenses while maintaining adequate coverage. Insurance professionals are increasingly relying on specialized service providers to manage administrative functions that exceed traditional carrier capabilities. Third-party administrators (TPAs) serve as essential intermediaries, filling the gaps between […]
5 Common Misconceptions About the Extended Reporting Period Debunked
Agency Staff Articles
Why Extended Reporting Periods Are Often Misunderstood—and Why That Matters The extended reporting period (ERP), also known as tail coverage, stands as one of the most misunderstood components in professional liability insurance, with misconceptions potentially costing insurance professionals credibility and their clients significant financial exposure. As claims-made policies dominate the professional liability landscape, understanding ERP […]
How to Deal With Workplace Dilemmas
Agency Staff Articles, Helpful Tips: For Employees
Understanding Day-to-Day Workplace Conflicts The day to day operations of an agency can be full of complications of varying degrees. Often it is interpersonal relationships or difficult workplace situations. Both can cause internal and external conflict. It can seem at times that there is no right answer, and even finding the right next step can […]
The Practical Guide to Insurance Designations
Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Onboarding, Helpful Tips: For Training
Choosing the Right Insurance Designation and Certifications for your Career As you begin your career in insurance, it is important to understand how you can create long-term success in this industry with the right insurance designations and certifications. There is a lot to learn and, quite honestly, the learning never stops. The sky is the […]
Everything You Should Know About the AINS Designation
Agency Staff Articles, Helpful Tips: For Employees
What is the AINS Designation The Associate in Insurance (AINS) designation is a fundamental credential for insurance professionals looking to establish a solid foundation in the industry. Let’s explore what this credential means for your career – from requirements and costs to how it affects your salary and career growth opportunities. We’ll take a deep […]
Essential insurance agency software Solutions in 2025
Agency Owner Articles, Agency Staff Articles
What to Look for in Insurance Agency Solutions The insurance industry has seen major digital shifts recently, with cutting-edge insurance agency management systems becoming a key advantage for successful firms. As we move through 2025, agencies using robust insurance agency management software are gaining a significant edge over rivals that are still stuck with outdated […]
The Complete Guide to Insurance Loss Run Reports
Agency Staff Articles, Coverage Article
Understanding the Importance of a Loss Run Report Insurance professionals frequently express frustration when navigating loss run reports, dealing with delays, unclear data, and the challenge of clearly conveying essential loss history to stakeholders. Executives and account managers, especially those who train new employees, understand that overlooked details in these reports significantly impact coverage decisions, […]
How to Complete ACORD Agent of Record Forms
Agency Staff Articles, Coverage Article
Understanding the ACORD 36 Agent of Record Form In 2023 alone, the United States insurance industry produced $1.54 trillion in written premiums. Because of this enormous figure, having effective insurance representation through an broker of record is vital for agencies and policyholders alike. Yet, switching insurance representatives involves more than a simple handshake. That’s where the […]