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Articles, podcasts, videos, and industry guides to support
you and your insurance agency
Agency Staff Articles, Helpful Tips: For Training
Introduction to the CIC Designation The Certified Insurance Counselor (CIC) designation, also called the CIC insurance certification, is a well-regarded professional certification in insurance created for insurance professionals (insurance agents) who want to broaden their expertise. Earning the CIC designation demonstrates a strong commitment to continuous professional growth within the insurance industry. History and Evolution […]
Coverage Article
Learn how TRIA Insurance works, its key provisions, eligibility, and exclusions. Help clients navigate terrorism risk coverage with expert insights and practical strategies for brokers, agents, and underwriters
Agency Staff Articles
Introduction to Insurance MGAs The insurance industry continues to evolve at an unprecedented pace, and managing general agencies (MGAs) have positioned themselves as critical intermediaries driving innovation and efficiency. With over $80 billion in premium volume flowing through these specialized entities annually in the United States, they’ve become cornerstone players in modern distribution networks. For […]
Agency Staff Articles
Avoiding Mistakes with Insurance Endorsement Insurance professionals understand that policy modifications can make or break a client’s coverage. Yet too many insurance agents, brokers, and underwriters continue to make preventable errors when handling endorsements. These mistakes create coverage gaps, expose clients to unnecessary business risks, and leave professionals vulnerable to errors and omissions claims. Based […]
Coverage Article
What is Functional Replacement Cost? Functional replacement cost is an important concept in property insurance, offering a balanced way to handle coverage and premiums. This insurance policy choice lies between actual cash value (ACV) and replacement cost value (RCV), making it an appealing option for certain property owners. Grasping the functional replacement cost definition is […]
Agency Staff Articles
The Real Impact of Apparent Authority on Insurance Agents and Clients The concept of apparent authority in insurance, also known as ostensible authority, stands as one of the most critical yet frequently misunderstood principles governing the relationship between insurance companies, agents, and clients. This legal doctrine can make or break coverage disputes, determine liability outcomes, […]
Agency Staff Articles
Understanding the Critical Differences Between Insurance Binders and Policies Understanding the distinction between binding insurance and a formal policy is one of the most essential areas of knowledge for insurance professionals. Although both documents serve as proof of insurance coverage, their legal weight, timeframes, and practical applications vary significantly. Confusion about these differences can lead […]
Coverage Article
Introduction to ALAE and Why it is Important When it comes to professional risk assessment, you need to measure every cost component that comes with resolving claims. One of the most significant yet most misunderstood pieces of this puzzle? Allocated loss adjustment expenses. For insurance professionals working in today’s complicated regulatory landscape, getting a handle […]
Coverage Article
How to Explain an Experience Modification Rate to a Client Insurance professionals often meet clients who struggle to understand their experience modification rate and its significant impact on their workers’ compensation premiums. This detailed guide offers practical methods for clarifying this challenging topic while strengthening client relationships through proper education. What is an Experience Modification […]
Agency Owner Articles
Why Operational Efficiency Is the Hidden Driver of Your Insurance Agency’s True Value Getting an accurate insurance agency valuation isn’t just about crunching numbers—it’s about understanding what makes your business truly valuable to potential buyers. Whether you’re thinking about retirement, considering a sale, or want to know where you stand, knowing your agency’s worth requires […]