Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

QCLS Designation: What Insurance Professionals Need to Know

Agency Staff Articles

Why the QCLS Designation Stands Out in Commercial Insurance The insurance world is packed with professional certifications. Frankly, it can feel overwhelming trying to figure out which ones are worth your time and money. That’s where the QCLS designation comes in—it’s a specialized credential that proves you know your stuff when it comes to commercial […]

Understanding Composite Risk Assessment: Key Insights for Effective Implementation

Helpful Tips: For Employees

Advancing Risk Evaluation Through Composite Risk Assessment Composite risk assessment represents a paradigm shift in how insurance professionals evaluate and quantify complex risk exposures. Unlike traditional single-factor risk analysis, this methodology synthesizes multiple risk variables into a unified assessment framework, providing a more accurate representation of actual exposure levels across diverse portfolios. This approach is […]

Waiver of Subrogation Explained: A Client Guide

Coverage Article

How to Explain an Experience Modification Rate to a Client Insurance professionals often meet clients who struggle to understand their experience modification rate and its significant impact on their workers’ compensation premiums. This detailed guide offers practical methods for clarifying this challenging topic while strengthening client relationships through proper education. What is an Experience Modification […]

The Role of a Third Party Administrator in Commercial Insurance

Agency Staff Articles

Introduction to the Third Party Administrator’s Role The commercial insurance landscape continues to evolve in complexity, with businesses facing increasing pressure to control expenses while maintaining adequate coverage. Insurance professionals are increasingly relying on specialized service providers to manage administrative functions that exceed traditional carrier capabilities. Third-party administrators (TPAs) serve as essential intermediaries, filling the gaps between […]

5 Common Misconceptions About the Extended Reporting Period Debunked

Agency Staff Articles

Why Extended Reporting Periods Are Often Misunderstood—and Why That Matters The extended reporting period (ERP), also known as tail coverage, stands as one of the most misunderstood components in professional liability insurance, with misconceptions potentially costing insurance professionals credibility and their clients significant financial exposure. As claims-made policies dominate the professional liability landscape, understanding ERP […]

How to Deal With Workplace Dilemmas

Agency Staff Articles, Helpful Tips: For Employees

Understanding Day-to-Day Workplace Conflicts The day to day operations of an agency can be full of complications of varying degrees. Often it is interpersonal relationships or difficult workplace situations. Both can cause internal and external conflict. It can seem at times that there is no right answer, and even finding the right next step can […]

Your Complete Guide to Cyber Insurance Designations

Helpful Tips: For Employees

What Are Cyber Insurance Designations? The cyber insurance industry moves fast – sometimes too fast for comfort. One day, you’re dealing with basic data breaches; the next, you’re trying to explain why a ransomware attack isn’t covered under a standard policy. That’s where these insurance designations come in handy. Think of a cyber insurance designation […]

Your Complete Guide to the CRIS Designation (Construction Risk and Insurance Specialist)

Helpful Tips: For Employees, Helpful Tips: For Training

Getting Started – CRIS Designation The Construction Risk and Insurance Specialist (CRIS) designation from the International Risk Management Institute (IRMI) gives insurance professionals specialized skills for handling construction-related risks. Many people wonder, “Is the CRIS designation worth pursuing?” and “What exactly does the IRMI CRIS designation involve?” This guide breaks down the practical benefits and […]

Incurred Losses Explained: Understanding Insurance Claims

Coverage Article, Helpful Tips: For Employees, Helpful Tips: For Training

Why Incurred Losses Matter and How to Explain It to Your Client When discussing insurance financials with clients, few concepts create more confusion than incurred losses. Many policyholders assume their premiums directly correlate to claims paid out, missing the complex financial picture that incurred losses reveal. Understanding this concept becomes critical for both insurance professionals […]

Building a Career as a Health Insurance Specialist at an Agency: Steps Beyond Licensing

Helpful Tips: For Employees, Helpful Tips: For Training

Getting Started in a Career as a Health Insurance Specialist Achieving your health insurance certificate is an essential foundation for a career as a health insurance specialist within an agency. However, genuine growth and professional success depend on continued learning, hands-on experience, and specialized training. This comprehensive guide will explore how to become a health […]