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February 13, 2025 - Total CSR

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Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

CGL Coverage Scope: Does Your Policy Include Incidental Operations?

Coverage Article

Understanding the Gaps: How CGL Policies May Leave Your Business Exposed Many business owners believe their Commercial General Liability (CGL) coverage policies automatically extend to every commercial location and all related operations. Yet, ever since the 2017 revisions to the CG0001 form, this assumption can leave businesses exposed to significant risks. Indeed, the International Risk […]

The Role of an Insurance Account Manager: Responsibilities, Skills, and Career Insights

Agency Staff Articles, Helpful Tips: For Onboarding

Understanding the Role of an Insurance Account Manager Image depicting the meaning of what an account manager does An insurance account manager, sometimes referred to as a CSR (insurance customer service representative), insurance account coordinator, or insurance relationship manager, plays a crucial role in maintaining strong client relationships and ensuring policyholders receive the service they […]

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