Essential Resources & Blogs for Insurance Agency Success

Articles, podcasts, videos, and industry guides to support
you and your insurance agency

Why Apparent Authority in Insurance Matters for Both Agents and Clients

Agency Staff Articles

The Real Impact of Apparent Authority on Insurance Agents and Clients The concept of apparent authority in insurance, also known as ostensible authority, stands as one of the most critical yet frequently misunderstood principles governing the relationship between insurance companies, agents, and clients. This legal doctrine can make or break coverage disputes, determine liability outcomes, […]

Insurance Binder vs. Policy: What’s the Difference and Why It Matters

Agency Staff Articles

Understanding the Critical Differences Between Insurance Binders and Policies Understanding the distinction between binding insurance and a formal policy is one of the most essential areas of knowledge for insurance professionals. Although both documents serve as proof of insurance coverage, their legal weight, timeframes, and practical applications vary significantly. Confusion about these differences can lead […]

The Role of a Third Party Administrator in Commercial Insurance

Agency Staff Articles

Introduction to the Third Party Administrator’s Role The commercial insurance landscape continues to evolve in complexity, with businesses facing increasing pressure to control expenses while maintaining adequate coverage. Insurance professionals are increasingly relying on specialized service providers to manage administrative functions that exceed traditional carrier capabilities. Third-party administrators (TPAs) serve as essential intermediaries, filling the gaps between […]

5 Common Misconceptions About the Extended Reporting Period Debunked

Agency Staff Articles

Why Extended Reporting Periods Are Often Misunderstood—and Why That Matters The extended reporting period (ERP), also known as tail coverage, stands as one of the most misunderstood components in professional liability insurance, with misconceptions potentially costing insurance professionals credibility and their clients significant financial exposure. As claims-made policies dominate the professional liability landscape, understanding ERP […]

How to Deal With Workplace Dilemmas

Agency Staff Articles, Helpful Tips: For Employees

Understanding Day-to-Day Workplace Conflicts The day to day operations of an agency can be full of complications of varying degrees. Often it is interpersonal relationships or difficult workplace situations. Both can cause internal and external conflict. It can seem at times that there is no right answer, and even finding the right next step can […]

Contractual Liability Insurance: Understanding Coverage & Risks

Coverage Article, Helpful Tips: For Onboarding, Helpful Tips: For Training

Navigating the Complexities of Contractual Liability Insurance Understanding insurance can often be overwhelming, particularly when it involves contractual liability insurance. This specialized form of contract insurance is essential for businesses, as it protects against potential financial losses arising from liabilities assumed within contracts. Liability insurance contracts play a crucial role in managing risks associated with […]

Risk Retention Group (RRG): Pros and Cons Overview

Coverage Article, Helpful Tips: For Onboarding, Helpful Tips: For Training

Understanding the Pros and Cons of a Risk Retention Group Navigating insurance options can be challenging, especially when exploring alternatives like RRG insurance. But what exactly is a risk retention group, and what does RRG stand for? In simple terms, a risk retention group (RRG) is a liability insurance company owned directly by its members, […]

The Practical Guide to Insurance Designations

Agency Staff Articles, Helpful Tips: For Employees, Helpful Tips: For Onboarding, Helpful Tips: For Training

Choosing the Right Insurance Designation and Certifications for your Career As you begin your career in insurance, it is important to understand how you can create long-term success in this industry with the right insurance designations and certifications. There is a lot to learn and, quite honestly, the learning never stops. The sky is the […]

Everything You Should Know About the AINS Designation

Agency Staff Articles, Helpful Tips: For Employees

What is the AINS Designation The Associate in Insurance (AINS) designation is a fundamental credential for insurance professionals looking to establish a solid foundation in the industry. Let’s explore what this credential means for your career – from requirements and costs to how it affects your salary and career growth opportunities. We’ll take a deep […]

Essential insurance agency software Solutions in 2025

Agency Owner Articles, Agency Staff Articles

What to Look for in Insurance Agency Solutions The insurance industry has seen major digital shifts recently, with cutting-edge insurance agency management systems becoming a key advantage for successful firms. As we move through 2025, agencies using robust insurance agency management software are gaining a significant edge over rivals that are still stuck with outdated […]